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Vol 1, No 6: Desember 2021 The Influence of Timeliness and E - Servqual On Customer Satisfaction With The Delivery Service PT Jalur Nugraha Ekakurir (JNE) Express (Case Study Of JNE Express Mindi Customers In North Jakarta) Abstract   PDF
Putri Anggraini, Ai Netty Sumidartiny
 
Vol 1, No 5: Oktober 2021 THE INFLUENCE OF TIMELINESS AND E-SERVQUAL ON CUSTOMER SATISFACTION WITH THE DELIVERY SERVICE PT. JALUR NUGRAHA EKAKURIR (JNE) EXPRESS (CASE STUDY OF JNE EXPRESS MINDI CUSTOMERS IN NORTH JAKARTA) Abstract   PDF
Putri Anggraini, Ai Netty Sumidartiny
 
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