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Vol 13, No 2: september 2016 PENGARUH KUALITAS PELAYANAN DAN NILAI PELANGGAN TERHADAP TINGKAT KEPUASAN MAHASISWA (STUDI KASUS DI UNIVERSITAS AZZAHRA JAKARTA) Abstract  PDF
Asep Candra Hidayat
 
Vol 13, No 1: march 2016 PENGARUH STRATEGI PEMASARAN DAN PELAYANAN PERGURUAN TINGGI TERHADAP KEPUASAN PELANGGAN PROGRAM UNGGULAN STRATA SATU (S1) SEKOLAH TINGGI ILMU ADMINISTRASI MANDALA INDONESIA (STIAMI) Abstract  PDF
Suparman Suparman
 
Vol 20, No 2: September 2023 The Effect of Service Quality on Customer Satisfaction at Securities Companies Abstract  PDF
Andi Hidayat Muhmin
 
Vol 21, No 1: Maret 2024 Increasing Gojek Customer Satisfaction through Improving Service Quality, Price Perception, and Promotions Abstract  PDF
Galih Priambodo, Bonifasius MH Nainggolan
 
Vol 20, No 2: September 2023 Analysis of Factors Affecting Customer Satisfaction and Customer Loyalty in the Shopee Marketplace Abstract  PDF
Rejhi Yunus Siringo Ringo, Dihin Septyanto, Abdul Haeba Ramli
 
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