Embracing the Metaverse: Transforming Government Efficiency and Effectiveness
DOI:
https://doi.org/10.31334/ijsscs.v1i1.4486Keywords:
metaverse, government, efficiency, effectivenessAbstract
The Metaverse, a technology that combines virtual and augmented reality, blockchain, AI, and decentralized networks, has the potential to improve government operations. It can speed up decision-making, mimic emergency response drills, and put new rules to the test. However, doing risk assessments, implementing comprehensive cybersecurity measures, and providing personnel training are critical. Collaborating with industry professionals and other groups can help to ensure that Metaverse technology is implemented smoothly. This article compellingly investigates Metaverse and its transformative potential for government operations. It highlights essential features, innovative technologies, and insightful case studies from ASEAN countries that showcase how Metaverse integration can revolutionize public service delivery. By reviewing comprehensive literature on the Metaverse, this study underscores its significant impact on enhancing government functions. It offers strategic recommendations for policymakers aimed at improving public well-being, boosting efficiency, and elevating service provision, all while fostering greater digital competitiveness in an increasingly connected world. As technology advances, public administrators must understand the implications of Metaverse in their work. This new digital landscape offers opportunities for increased efficiency, transparency, and citizen engagement in government operations.
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