Implementasi Etika Aperatur Sipil Negara dalam Pelayanan Publik di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Padang-Pariaman
DOI:
https://doi.org/10.31334/transparansi.v4i2.1876Keywords:
Ethic, State civil Apperatus, Public Service,Abstract
The ethics of state civil servants (ASN) in providing public services has so far received special attention in order to realize quality public services. This study aims to determine and assess the Behavioral Standards of the State Civil Apparatus in Improving Public Services at the Civil Registry Service Office of Padang Pariaman Regency. The research method used is qualitative with a case study approach. The results of the researchers found that the standard of behavior of the state civil servants (ASN) at the Dukcapil Service of Padang Pariaman Regency went well. This is marked by the existence of several awards obtained by the Civil Registry Service Office of Padang Pariaman. Based on the theory initiated by Kumorotomo (2013), there are three important ideas in administrative ethics. First, ASN order. Every work action carried out by every ASN at the Civil Registry Service Office of Padang Pariaman Service will get results after an assessment, which is given rewards and punishments based on behavioral assessments. Second, the efficiency of ASN performance, the quality of ASN performance at the Civil Registry Service Office of Padang Pariaman is the result of ongoing trainings held by the Civil Registry Service Office of Padang Pariaman. The third awareness of ASN as a Public Administrator, in this case the Civil Registry Service Office, Service has a standard of behavior that is addressed to all ASN and employees/officers and is stated in the Rules of Value and behavioral guidelines at the Dukcapil Service of Padang Pariaman Regency.References
Ajo Pleno. (2019). Disdukcapil Padang Pariaman Banggakan Sumbar, Raih Penghargaan Pelayanan Prima Tingkat Nasional.
Https://Www.Padang-Today.Com/Disdukcapil-Padang-Pariaman-Banggakan-Sumbar-Raih-Penghargaan-Pelayanan-Prima-Tingkat-Nasional/.
Bisri, M. H., & Asmoro, B. T. (2019). Etika Pelayanan Publik di Indonesia. Journal of Governance Innovation, 1(1), 59–76. https://doi.org/10.36636/jogiv.v1i1.298
Ceria, D. (2021). Evaluasi Kinerja Petugas, Tim Komite Etika Disdukcapil Padang Pariaman Tingkatkan Indikator Reward. http://dukcapil.padangpariamankab.go.id/evaluasi-kinerja-petugas-tim-komite-etika-disdukcapil-padang-pariaman-tingkatkan-indikator-reward
Disdukcapil Kabupaten Padang Pariaman. (2018). Data Dinas Kependudukan dan Pencatatan Sipil. Data Dinas Kependudukan Dan Catatan Sipil Padang Pariaman, 7, 1.
El-Dairi, M., & House, R. J. (2019). Optic nerve hypoplasia. In Handbook of Pediatric Retinal OCT and the Eye-Brain Connection (pp. 285–287). https://doi.org/10.1016/B978-0-323-60984-5.00062-7
Lontoh, G., Kasenda, V., & Kairupan, J. (2019). Etika Pemerintahan Dalam Pelayanan Publik (Studi di Kantor UPTD Samsat Tondano Kabupaten Minahasa). Jurnal Eksekutif, 3(3).
Negara, U.-U. A. S. (2014). Undang-undang Republik Indonesia No.5 tahun 2014 tentang Aparatur Sipil Negara. 1–104.
Santoso, T., & Dewi, M. P. (2019). Etika Aparatur Sipil Negara dalam Membangun Good Governance. Transparansi : Jurnal Ilmiah Ilmu
Administrasi, 2(2), 179–187. https://doi.org/10.31334/transparansi.v2i2.648
Saprudin, Kusworo, & Mulyati, D. (2020). Etika pegawai dalam pelayanan publik di kecamatan konda kabupaten konawe selatan provinsi sulawesi tenggara. Visioner, 12(3), 605–614.
Satori, D. A. K. (2012). Metodologi Penelitian Kualitatif. Alfabeta.
Septiani, S. (2021). Pengaruh Inovasi Layanan Dukcapil Ceria Digital terhadap Kualitas Pelayanan pada Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Padang Pariaman.
Setiawan, R. (2016). Peranan Etika Aparatur Sipil Negara dalam Pelayanan Publik pada Dinas Kependudukan dan Catatan Sipil (Disdukcapil) Kota.
Wahidi, A. (2020). Etika Pelayanan Publik di Indonesia. Asisten Ombudsman RI Sumbar. Https://Langgam.Id/Etika-Pelayan-Publik/.
Yayat, R. (2017). Kualitas Pelayanan Publik Bidang Administrasi Kependudukan di Kecamatan Gamping. Jurnal Ilmiah Magister Ilmu Administrasi (JIMIA), 2, 56–65. http://eprints.uny.ac.id/17523/1/Skripsi Full.pdf
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License
Please find the rights and licenses in Transparansi : Jurnal Ilmiah Ilmu Administrasi By submitting the article/manuscript of the article, the author(s) agree with this policy. No specific document sign-off is required.
- License
The commercial use of the article will be governed by the Creative Commons Attribution license as currently displayed on Creative Commons Attribution-ShareAlike 4.0 International License.
2. Author(s)' Warranties
The author warrants that the article is original, written by stated author(s), has not been published before, contains no unlawful statements, does not infringe the rights of others, is subject to copyright that is vested exclusively in the author and free of any third party rights, and that any necessary written permissions to quote from other sources have been obtained by the author(s).
3. User Rights
Transparansi : Jurnal Ilmiah Ilmu Administrasi spirit is to disseminate articles published are as free as possible. Under the Creative Commons license, Transparansi : Jurnal Ilmiah Ilmu Administrasi permits users to copy, distribute, display, and perform the work for non-commercial purposes only. Users will also need to attribute authors and Transparansi : Jurnal Ilmiah Ilmu Administrasi on distributing works in the journal and other media of publications.
4. Co-Authorship
If the article was jointly prepared by more than one author, any authors submitting the manuscript warrants that he/she has been authorized by all co-authors to be agreed on this copyright and license notice (agreement) on their behalf, and agrees to inform his/her co-authors of the terms of this policy. Transparansi : Jurnal Ilmiah Ilmu Administrasi will not be held liable for anything that may arise due to the author(s) internal dispute. Transparansi : Jurnal Ilmiah Ilmu Administrasi will only communicate with the corresponding author.
5. Miscellaneous
Transparansi : Jurnal Ilmiah Ilmu Administrasi will publish the article (or have it published) in the journal if the article’s editorial process is successfully completed. Transparansi : Jurnal Ilmiah Ilmu Administrasi editors may modify the article to a style of punctuation, spelling, capitalization, referencing and usage that deems appropriate. The author acknowledges that the article may be published so that it will be publicly accessible and such access will be free of charge for the readers as mentioned in point 3.
Every accepted manuscript should be accompanied by "Copyright Transfer Agreement"prior to the article publication.
