Analisis Implementasi Sistem Aplikasi Signal Polri Pada Kepatuhan Wajib Pajak Kendaraan Bermotor di Jakarta Pusat

Abstract

August 2021 korlantas began to introduce the Samsat Digital Nasional
(Signal) application to the Public. But because this application is operated
digitally, there are still many taxpayers, especially parents who cannot
easily use or take advantage of it, so there are still many who prefer to
manually extend the motor vehicle tax directly to Samsat. If that continues
to happen, it will cause a potential queue that is quite long and long. This
research aims to analyze the Signal Polri Application system on the
compliance of Motor Vehicle taxpayers in Central Jakarta. The method
used is a qualitative method with data collection, interview, observation,
and documentation techniques. The research was conducted at the Central
Jakarta Samsat Office. The results of his research show that the policy
implementation process is to build a network so that public policy goals
can be realized as a result of government activities. Can be interpreted as
a strategy to achieve the policy goals that have been set. The success and
failure of the policy implementation process can be assessed in terms of
the implementation of the program made. Policy implementation is also
influenced by who is appointed and authorized to carry out the program,
especially as an implementer. The results of this study show that the user
presentation of the Signal Polri Application Program is only 1.50% -
3.84% during the last 3 years from the total number of motor vehicle users
in Central Jakarta. The lack of numbers is caused by the lack of
knowledge from taxpayers towards the Signal Polri Application Program
because the socialization carried out by the samsat to taxpayers has not
been too extensive.