Transparansi : Jurnal Ilmiah Ilmu Administrasi
Transparansi : Jurnal Ilmiah Ilmu Administrasi, Jurnal ini memfokuskan penelitian dalam bidang Kebijakan Publik, Ekonomi Sekor Publik, Manajemen Publik, Tata Kelola Sektor Publik, Perpajakan, dan Analisis Isu Publik Kontemporer. Transparansi : Jurnal Ilmiah Ilmu Administrasi bekerjsama dengan Asosiasi Ilmuan Administrasi Negara (AsIAN) dalam pengembangan Publikasi Ilmiah. Jurnal ini terbit setahun dua kali pada bulan Juni dan Desember. Artikel yang diterbitkan ditetapkan dengan Digital Object Identifier. ISSN Media cetak : 2085-1162 ISSN Media online: 2622-0253
Institut Ilmu Sosial dan Manajemen STIAMI
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Analisis Koordinasi Antar SKPD dalam Penataan dan Pemberdayaan PKL : Studi Kasus Kota Sukabumi
This study aims to analyze the coordination among Regional Government Agencies (SKPD) in the management and empowerment of Street Vendors (PKL) in Sukabumi City. The study is motivated by the efforts of the Sukabumi City Government to maintain public order, improve the quality of public spaces, and support the sustainability of community economic activities. Although the government has relocated street vendors to designated areas, many vendors continue to return to the city center, highlighting the need for effective coordination among the agencies involved. This study employed a qualitative method with a descriptive approach. Data were collected through observation, interviews, and documentation involving informants from the Municipal Police (Satpol PP), the Department of Cooperatives, Micro, Small and Medium Enterprises, Industry and Trade (Diskumindag), the Transportation Agency, and Cikole Subdistrict Office. Informants were selected using purposive sampling and snowball sampling techniques. Data analysis was conducted using Chandra Bose’s coordination theory, which includes clearly defined goals, clear lines of authority and responsibility, comprehensive policies, cooperation, communication, leadership, and supervision. The findings indicate that coordination among regional government agencies in the management and empowerment of street vendors in Sukabumi City has been relatively effective. This is reflected in shared objectives, a clear division of responsibilities, inter-agency cooperation, adaptive communication, and leadership support that fosters synergy among stakeholders. However, several challenges remain, including limited human resources, the absence of standardized coordination mechanisms, discrepancies in data among agencies, and limited relocation sites for street vendors. Therefore, strengthening a structured and sustainable coordination system is necessary to enhance the effectiveness of street vendor management and empowerment in Sukabumi City.
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Evaluasi Program Parkir Berlangganan di Dinas Perhubungan Kabupaten Cianjur
Program Parkir Berlangganan merupakan salah satu inovasi pelayanan publik yang dikembangkan Pemerintah Kabupaten Cianjur untuk meningkatkan kualitas layanan perparkiran sekaligus mengoptimalkan Pendapatan Asli Daerah (PAD). Namun, pelaksanaan program ini masih menghadapi berbagai kendala yang berpotensi memengaruhi efektivitas pencapaian tujuan program. Penelitian ini bertujuan untuk mengevaluasi pelaksanaan Program Parkir Berlangganan di Kabupaten Cianjur menggunakan model evaluasi CIPP (Context, Input, Process, Product) yang dikembangkan oleh Stufflebeam. Penelitian menggunakan pendekatan kualitatif dengan metode deskriptif. Teknik pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi.Informan dipilih secara purposive, meliputi pejabat Dinas Perhubungan, staf teknis, petugas lapangan serta masyarakat peserta dan nonpeserta program. Hasil penelitian menunjukkan bahwa pada dimensi context, program telah sesuai dengan kebutuhan daerah karena didukung oleh tingginya jumlah kendaraan bermotor dan kebutuhan pengelolaan parkir yang lebih efektif. Pada dimensi input, program telah memiliki regulasi, sumber daya manusia, sarana pendukung, aplikasi SIMPARKIR, dan prosedur pelayanan yang cukup memadai. Namun, pada dimensi process, pelaksanaan program masih menghadapi kendala berupa keterbatasan sosialisasi, rendahnya partisipasi masyarakat, belum optimalnya penggunaan aplikasi, serta masih adanya praktik parkir ilegal. Pada dimensi product, program telah memberi manfaat bagi peserta, tetapi belum optimal dalam meningkatkan kepesertaan dan penerimaan daerah. Oleh karena itu, penguatan sosialisasi, pengawasan lapangan, penertiban parkir ilegal, dan peningkatan kepercayaan masyarakat menjadi faktor penting untuk meningkatkan efektivitas Program Parkir Berlangganan di Kabupaten Cianjur. Abstrak The Subscription Parking Program is one of the public service innovations developed by the Cianjur Regency Government to improve the quality of parking services while optimizing Local Own Revenue (PAD). However, the implementation of this program still faces various obstacles that could potentially affect the effectiveness of achieving the program’s objectives. This study aims to evaluate the implementation of the Subscription Parking Program in Cianjur Regency using the CIPP (Context, Input, Process, Product) evaluation model developed by Stufflebeam. This study employed a qualitative approach with a descriptive method. Data were collected through interviews, observation, and documentation. Informants were selected purposively, including Transportation Agency officials, technical staff, field officers, as well as community members who were and were not participants of the program. The results show that in the context dimension, the program was aligned with regional needs, supported by the high number of motor vehicles and the need for more effective parking management. In the input dimension, the program had adequate regulations, human resources, supporting facilities, the SIMPARKIR application, and service procedures. However, in the process dimension, the program’s implementation still encountered obstacles in the form of limited socialization, low community participation, suboptimal use of the application, and the persistence of illegal parking practices. In the product dimension, the program had provided benefits to participants, but had not yet been optimal in increasing membership and regional revenue. Therefore, strengthening socialization, field supervision, eradication of illegal parking, and increasing public trust are important factors for improving the effectiveness of the Subscription Parking Program in Cianjur Regency.
Implementasi Kebijakan Pendidikan Inklusif dalam Upaya Pemerataan Pendidikan di Provinsi Banten
Permasalahan utama dalam implementasi kebijakan pendidikan inklusif di Provinsi Banten adalah masih terbatasnya akses dan kualitas layanan pendidikan bagi peserta didik berkebutuhan khusus, ketimpangan sarana dan prasarana antar wilayah, serta rendahnya kesiapan sumber daya manusia, khususnya guru dalam menerapkan pembelajaran inklusif . Kondisi ini berdampak pada belum optimalnya pemerataan pendidikan yang berkeadilan. Urgensi penelitian ini terletak pada pentingnya evaluasi implementasi kebijakan pendidikan inklusif sebagai upaya strategis untuk menjamin hak pendidikan bagi seluruh warga negara tanpa diskriminasi, sekaligus mendukung pencapaian tujuan pembangunan pendidikan yang inklusif dan berkelanjutan. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus di beberapa kabupaten/kota di Provinsi Banten. Teknik pengumpulan data dilakukan melalui wawancara mendalam, observasi, dan studi dokumentasi, dengan melibatkan pemangku kepentingan seperti dinas pendidikan, kepala sekolah, guru, dan orang tua siswa. Analisis data dilakukan secara deskriptif dengan menggunakan model interaktif. Hasil penelitian menunjukkan bahwa implementasi kebijakan pendidikan inklusif di Provinsi Banten telah berjalan namun belum optimal. Beberapa sekolah telah menerapkan praktik inklusif, namun masih terdapat kendala seperti kurangnya pelatihan guru, keterbatasan fasilitas pendukung, serta minimnya koordinasi antar lembaga. Selain itu, ditemukan adanya disparitas implementasi antar daerah. Oleh karena itu, diperlukan penguatan kapasitas guru, peningkatan dukungan anggaran, serta sinergi kebijakan lintas sektor guna mewujudkan pemerataan pendidikan yang inklusif dan berkeadilan di Provinsi Banten. Abstract The main issues in the implementation of inclusive education policies in Banten Province are the limited access and quality of educational services for students with special needs, the disparity in facilities and infrastructure between regions, and the low readiness of human resources, particularly teachers, in applying inclusive learning. This condition impacts the suboptimal equitable distribution of education. The urgency of this research lies in the importance of evaluating the implementation of inclusive education policies as a strategic effort to guaranty the right to education for all citizens without discrimination, while also supporting the achievement of inclusive and sustainable education development goals. This research uses a qualitative approach with a case study method in several regencies/cities in Banten Province. Data collection techniques were carried out thru in-depth interviews, observations, and document studies, involving stakeholders such as the education office, school principals, teachers, and parents. Data analysis was conducted descriptively using an interactive model. The research results indicate that the implementation of inclusive education policies in Banten Province has been underway but is not yet optimal. Some schools have implemented inclusive practices, but there are still obstacles such as a lack of teacher training, limited supporting facilities, and minimal coordination between institutions. In addition, disparities in implementation between regions have been found. Therefore, it is necessary to strengthen teacher capacity, increase budget support, and create cross-sector policy synergies to achieve inclusive and equitable education in Banten Province.
Forecasting Analysis of Rice Demand at SPPG and Demand Projections for the Free Nutritious Meal Program in Bandung City
The Free Nutritious Meal Program (MBG) is expected to significantly increase food demand, particularly for rice as the main staple in meal preparation. However, studies linking operational kitchen data with city-level rice demand projections remain limited. This study aims to analyze operational rice demand at Nutrition Fulfillment Service Units (SPPG) in Bandung City and to project rice demand under different program expansion scenarios. A quantitative approach was employed using time series forecasting by comparing ARIMA, Holt-Winters, and Default Forecast (Mean in Window) models. Model performance was evaluated using RMSE and MAPE indicators. The dataset consists of operational data from 26 SPPG units, including rice purchases, meal portions produced, and the frequency of rice-based menus during April 2025–January 2026. Results show that ARIMA provides the best forecasting performance (RMSE 3859.634; MAPE 15.08%). Consumption calibration indicates rice usage of approximately 0.055–0.066 kg per portion. Scenario projections suggest that MBG expansion may substantially increase rice demand, highlighting the need to integrate program planning with regional food security policies.
Pengaruh Fleksibilitas Prosedur Administratif dan Lingkungan Kerja Digital terhadap Kinerja Pegawai Generasi Z pada CV. Sahita Electronic di Jakarta Selatan
Penelitian ini bertujuan menganalisis pengaruh fleksibilitas prosedur administratif dan lingkungan kerja digital terhadap kinerja pegawai Generasi Z pada CV. Sahita Electronic Jakarta Selatan. Penelitian menggunakan pendekatan kuantitatif dengan metode survei eksplanatori terhadap 48 responden yang dipilih melalui teknik total sampling. Data dikumpulkan menggunakan kuesioner skala Likert dan dianalisis dengan regresi linear berganda. Hasil penelitian menunjukkan bahwa fleksibilitas prosedur administratif berpengaruh positif dan signifikan terhadap kinerja pegawai (β = 0.412; p < 0.05). Lingkungan kerja digital juga berpengaruh positif dan signifikan serta memiliki pengaruh lebih dominan (β = 0.538; p < 0.05). Secara simultan, kedua variabel memberikan kontribusi sebesar 57.1% terhadap kinerja pegawai (R² = 0.571). Temuan ini menegaskan pentingnya penyederhanaan prosedur administratif dan optimalisasi sistem kerja digital dalam meningkatkan kinerja pegawai Generasi Z. Abstrak This study aims to analyze the effect of administrative procedure flexibility and digital work environment on the performance of Generation Z employees at CV. Sahita Electronic, South Jakarta. The research employed a quantitative approach using an explanatory survey method involving 48 respondents selected through total sampling technique. Data were collected using a Likert-scale questionnaire and analyzed through multiple linear regression. The results indicate that administrative procedure flexibility has a positive and significant effect on employee performance (β = 0.412; p < 0.05). The digital work environment also has a positive and significant effect and demonstrates a more dominant influence (β = 0.538; p < 0.05). Simultaneously, both variables contribute 57.1% to employee performance (R² = 0.571). These findings highlight the importance of simplifying administrative procedures and optimizing digital work systems to enhance the performance of Generation Z employees.
Organisasi Pembelajaran dalam Perpektif The Fifth Discipline pada Inspektorat Daerah Kabupaten Lebak Provinsi Banten
Penelitian ini didasarkan pada permasalahan yang menunjukkan bahwa penerapan organisasi pembelajaran di Inspektorat Daerah Kabupaten Lebak, Provinsi Banten, belum berjalan secara optimal. Tujuan penelitian ini adalah untuk memperoleh pemahaman mendalam mengenai penerapan prinsip-prinsip organisasi pembelajaran. Penelitian ini mengacu pada konsep Peter M. Senge (2006:12), yang menyatakan bahwa penerapan organisasi pembelajaran didasarkan pada lima disiplin (The Fifth Discipline), yaitu penguasaan diri, model mental, visi bersama, pembelajaran tim, dan pemikiran sistem. Penelitian ini menggunakan desain penelitian kualitatif dengan metode analisis kualitatif deskriptif. Hasil penelitian menunjukkan bahwa organisasi pembelajaran belum diterapkan secara optimal. Kondisi ini tercermin dari rendahnya tingkat penguasaan diri di kalangan personel, dominasi model mental yang masih bersifat administratif, reaktif, dan berorientasi pada kepatuhan, tidak adanya internalisasi kolektif terhadap visi bersama pengawasan yang bernilai tambah, kurangnya pelembagaan sistematis pembelajaran tim, serta fakta bahwa pemikiran sistem belum menjadi kerangka kerja yang dominan dalam proses pengambilan keputusan. Abstract This research is based on problems indicating that the implementation of a learning organization at the Regional Inspectorate of Lebak Regency, Banten Province, has not yet been optimal. The purpose of this study is to obtain an in-depth understanding of the implementation of learning organization principles. The study refers to Peter M. Senge’s (2006:12) concept, which states that the implementation of a learning organization is based on five disciplines (the Fifth Discipline), namely personal mastery, mental models, shared vision, team learning, and systems thinking. This research employs a qualitative research design using a descriptive qualitative analysis method. The results indicate that the learning organization has not been optimally implemented. This condition is reflected in the low level of personal mastery among personnel, the predominance of mental models that remain administrative, reactive, and compliance-oriented, the absence of collective internalization of a value-added supervisory shared vision, the lack of systematic institutionalization of team learning, and the fact that systems thinking has not yet become the dominant framework in decision-making processes.
The Analysis Of Mentoring, Entrepreneurship Training and Social Media on The Performance of Micro, Small, and Medium Enterprises (MSMEs) in Depok City
Micro, Small, and Medium Enterprises (MSMEs) have a strategic role in the Indonesian economy, both as contributors to Gross Domestic Product (GDP), job providers, and drivers of investment and exports. However, MSMEs face various obstacles and challenges, one of which is the economic crisis due to the Covid-19 pandemic which has a significant impact on business continuity, especially through a decrease in people's purchasing power which leads to a decrease in turnover. The Depok City Government prioritizes five main pillars in supporting the development of MSMEs, namely Training, Mentoring, Licensing Facilitation, Marketing and Access to Financing. This study aims to analyze the influence of mentoring, entrepreneurship training, and social media on the performance of micro businesses in Depok City, both partially and simultaneously. The research method used is quantitative with an explanatory approach. The research population was 1,800 micro business actors, with a sample of 100 respondents selected through purposive sampling techniques. The results of the study show that: There is a positive and significant influence of partial assistance variables on the performance of micro businesses in Depok City, with a magnitude of 22.9%. There is a positive and significant influence of the variable of entrepreneurship training partially on the performance of micro businesses in Depok City, with a magnitude of 39.8%. There is a positive and significant influence of social media variables partially on the performance of micro businesses in Depok City, with a magnitude of 16.3%. There was a positive and significant influence of the variables of mentoring, entrepreneurship training and social media simultaneously on the performance of micro businesses in Depok City by 73.8%. Abstrak Dalam perekonomian Indonesia, UMKM berperan penting sebagai kontributor terhadap Produk Domestik Bruto (PDB), penyedia lapangan kerja, dan penggerak investasi serta ekspor. Namun, UMKM menghadapi berbagai hambatan dan tantangan, salah satunya adalah krisis ekonomi akibat pandemi Covid-19 yang berdampak signifikan terhadap keberlangsungan usaha, terutama melalui penurunan daya beli masyarakat yang menyebabkan penurunan omset. Pemerintah Kota Depok memprioritaskan lima pilar utama dalam mendukung pengembangan UMKM, yaitu Pelatihan, Pendampingan, Fasilitasi Perizinan, Pemasaran, dan Akses Pembiayaan. Penelitian ini bertujuan untuk menganalisis pengaruh pendampingan, pelatihan kewirausahaan, dan media sosial terhadap kinerja usaha mikro di Kota Depok, baik secara parsial maupun simultan. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan eksploratif. Populasi penelitian adalah 1.800 pelaku usaha mikro, dengan sampel 100 responden yang dipilih melalui teknik purposive sampling. Hasil penelitian menunjukkan bahwa: Terdapat pengaruh positif dan signifikan dari variabel bantuan parsial terhadap kinerja usaha mikro di Kota Depok, dengan besaran 22,9%. Terdapat pengaruh positif dan signifikan dari variabel pelatihan kewirausahaan secara parsial terhadap kinerja usaha mikro di Kota Depok, dengan besaran 39,8%. Terdapat pengaruh positif dan signifikan dari variabel media sosial secara parsial terhadap kinerja usaha mikro di Kota Depok, dengan besaran 16,3%. Terdapat pengaruh positif dan signifikan dari variabel mentoring, pelatihan kewirausahaan, dan media sosial secara simultan terhadap kinerja usaha mikro di Kota Depok sebesar 73,8%.
Implementasi Kebijakan Program Makan Bergizi Gratis dalam Upaya Menurunkan Angka Stunting di Depok (Studi Kasus pada SD Negeri 02 Gandul, Depok)
Program Makan Bergizi Gratis merupakan kebijakan publik yang bertujuan meningkatkan asupan gizi siswa sekolah dasar untuk mendukung pertumbuhan dan menurunkan angka stunting. Penelitian ini bertujuan untuk menganalisis implementasi Program Makan Bergizi Gratis di SD Negeri 02 Gandul, Depok serta mengidentifikasi hambatan dan upaya solusinya. Teori yang digunakan adalah teori implementasi kebijakan George C. Edward III, yang meliputi variabel komunikasi, sumber daya, struktur birokrasi, dan disposisi. Metode penelitian yang digunakan adalah deskriptif kualitatif, dengan teknik pengumpulan data berupa wawancara mendalam, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa implementasi program berjalan cukup efektif, ditandai dengan distribusi makanan yang teratur dan dukungan dari guru serta penyedia layanan. Namun demikian, masih terdapat hambatan berupa perbedaan jadwal siswa, preferensi rasa terhadap makanan, dan minimnya koordinasi lintas sektor. Upaya yang dilakukan meliputi peningkatan komunikasi, penyesuaian waktu distribusi, dan pelibatan aktif seluruh pihak. Dapat disimpulkan bahwa pelaksanaan Program Makan Bergizi Gratis di SD Negeri 02 Gandul telah berjalan dengan baik, meskipun masih memerlukan penguatan dalam aspek teknis dan struktural agar manfaat program dapat lebih optimal. Abstract The Free Nutritious Meal Program is a public policy aimed at improving the nutritional intake of elementary school students to support growth and reduce stunting rates. This study aims to analyze the implementation of the Free Nutritious Meal Program at State Elementary School 02 Gandul, Depok, as well as to identify the obstacles encountered and the efforts undertaken to address them. The theoretical framework applied is George C. Edward III’s policy implementation theory, which encompasses the variables of communication, resources, bureaucratic structure, and disposition. This study employs a qualitative descriptive method, with data collection techniques including in-depth interviews, observation, and documentation. The findings indicate that the program implementation has been fairly effective, as evidenced by orderly food distribution and support from teachers and service providers. Nevertheless, several challenges remain, including differences in students’ schedules, food taste preferences, and limited cross-sectoral coordination. The efforts undertaken include improving communication, adjusting distribution times, and actively involving all relevant stakeholders. It can be concluded that the implementation of the Free Nutritious Meal Program at State Elementary School 02 Gandul has been carried out effectively, although further technical and structural strengthening is required to optimize the program’s benefits.
Analisis Kepatuhan Perpajakan untuk Sektor UMKM dengan Jenis Usaha Jasa Penitipan Motor di Stasiun Depok , Citayam dan Bojong Gede Tahun 2025
(Analysis of Tax Compliance for MSMEs in the Motorcycle Parking Service Sector at Depok, Citayam, and Bojong Gede Stations in 2025) Micro, Small, and Medium Enterprises (MSMEs) engaged in motorcycle parking services around Depok, Citayam, and Bojong Gede Stations play an important role in supporting commuter mobility. The increasing number of daily transportation users has driven the growth of these businesses, making them a significant source of income for local MSME operators. This study aims to analyze the level of tax compliance among MSMEs in this sector during 2025 and to identify the factors that influence it. The research employs a descriptive quantitative approach, with data collected from 15 business operators through short interviews. The findings indicate that tax compliance levels among respondents vary considerably. A portion of the operators have not yet fulfilled their tax obligations properly. Only those who are already subject to the Final Income Tax (PPh Final) were found to have submitted their Annual Tax Returns, while the remaining respondents still lack understanding of their tax obligations and are unfamiliar with the applicable tax regulations. Abstrak Usaha Mikro, Kecil, dan Menengah (UMKM) yang bergerak dibidang jasa penitipan motor disekitar stasiun Depok, Citayam, dan Bojong Gede memiliki peran penting dalam mendukung mobilitas para komuter, meningkatnya jumlah pengguna transportasi harian mendorong berkembangnya usaha tersebut sehingga menjadi sumber pendapatan yang signifikan bagi pelaku UMKM setempat. Penelitian ini bertujuan menganalisis tingkat kepatuhan pajak UMKM pada sektor ini selama tahun 2025 serta mengidentifikasi factor-faktor yang mempengaruhinya. Metode penelitian menggunakan pendekatan deskriptif kuantitatif dengan pengumpulan data dari 15 pelaku usaha melalui wawancara singkat. hasil penelitian ini menunjukan bahwa tingkat kepatuhan pajak para responden masih bervariasi, sebagian pelaku usaha masih belum memenuhi kewajiban perpajakan dengan baik, hanya pelaku usaha yang sudah memenuhi syarat pajak penghasilan final saja yang sudah melakukan pelaporan Surat Pemberitahuan Tahunan, sisanya masih belum paham kewajiban perpajakan bahkan tidak tau sama sekalitentang aturan yang berlaku
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Pengaruh Penerapan Layanan Pajak Online dan Sosialisasi Peraturan Pajak Online terhadap Kepatuhan Wajib Pajak Orang Pribadi di KPP Pratama Bekasi Utara
(The Influence of the Implementation of Online Tax Services and the Socialization of Online Tax Regulations on Individual Taxpayers Compliance at KPP Pratama Bekasi Utara) Penelitian ini menginvestigasi dampak dari penerapan layanan pajak daring (online) dan diseminasi peraturan pajak daring terhadap kepatuhan wajib pajak orang pribadi di Kantor Pelayanan Pajak (KPP) Pratama Bekasi Utara. Dengan mengadopsi desain penelitian kuantitatif, data dikumpulkan melalui kuesioner yang diberikan kepada 100 responden. Analisis yang digunakan meliputi uji validitas dan reliabilitas, uji asumsi klasik, serta analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa penerapan layanan pajak daring memiliki pengaruh yang positif dan signifikan secara statistik terhadap kepatuhan wajib pajak. Sebaliknya, diseminasi peraturan pajak daring tidak menunjukkan pengaruh yang signifikan. Meskipun demikian, kedua variabel secara kolektif berkontribusi terhadap kepatuhan wajib pajak, menjelaskan sebesar 43% dari variansi yang ada. Studi ini menekankan pentingnya peningkatan kualitas layanan pajak digital dan menyerukan evaluasi ulang strategi sosialisasi peraturan guna meningkatkan efektivitasnya dalam mendorong kepatuhan pajak.jumlah penyuluh secara porposional dan peningkatan kapasitas petani. Abstract This study investigated the impact of online tax service implementation and the dissemination of online tax regulations on individual taxpayer compliance at the North Bekasi Primary Tax Office (KPP Pratama Bekasi Utara). Adopting a quantitative research design, data were gathered through questionnaires administered to 100 respondents. The analysis employed validity and reliability testing, classical assumption testing, and multiple linear regression analysis. The findings indicated that the implementation of online tax services has a positive and statistically significant effect on taxpayer compliance. In contrast, the dissemination of online tax regulations did not exhibit a significant influence. Nevertheless, both variables collectively contributed to taxpayer compliance, accounting for 43% of the variance. The study underscores the importance of enhancing the quality of digital tax services and calls for a reassessment of regulatory socialization strategies to improve their effectiveness in fostering tax compliance.
Efektivitas Sistem Pendidikan Anak Migran Indonesia di Sekolah Indonesia Johor Bahru Malaysia
(Effectiveness of the Indonesian Migrant Children's Education System: A Case Study at the Indonesian School of Johor Bahru (SIJB). Tujuan penelitian untuk mengetahui “Efektivitas Sistem Pendidikan Anak Migran Indonesia (Studi di Sekolah Indonesia Johor Bahru)”, menggali data dari lapangan bagaimana efektivitas kebijakan Sistem Pendidikan Anak Migran Indonesia (Studi di Sekolah Indonesia Johor Bahru)”. Kebijakan sebagai serangkaian tindakan untuk mencapai tujuan tertentu dalam suatu lingkungan tertentu dengan menunjukkan hambatan dan kesempatan untuk pelaksanaan usulan kebijakan tersebut. Metode penelitian kualitatif, dalam bentuk deskripsi informasi dari para informan di Sekolah Indonesia Johor baru Malaysia. Kesimpulan Sistem Pendidikan Anak Migran Indonesia di Sekolah Indonesia Johor Bahru (SIJB) telah efektif hal ini ditinjau dari 5 ( lima) dimensi Efektivitas telah terpenuhi : pertama sasaran yang hendak dicapai sudah terpenuhi. Sekolah Indonesia Luar Negeri (SILN) khususnya di SIJB telah berfungsi sebagai pusat pendidikan untuk anak-anak yang bekerja di bawah batas hukum. Kedua Waktu yang diperlukan untuk menyelesaikan suatu tugas dapat dilaksanakan karena membantu sekolah anak PMI yang tidak mempunyai dokumen legal utnuk dapat sekolah di sekolah formal pemerintahan Johor Bahru. Ketiga Besarnya biaya yang diperlukan beserta sumbernya adalah tidak dikenakan biaya atau gratis. Sumber pembiayaan dari Pemerintah Indonesia , yaitu Kementerian Pendidikan dan Budaya ( Kemendikbud RI ) dan Kementerian Luar Negeri Kemenlu RI. Keempat kegiatan yang dilaksanakan adalah sesuai dengan Kurikulum pendidikan Kemendikbud RI di Indonesia. Khususnya di SIJB penting bagi siswa untuk dididik tentang nilai-nilai nasionalis, membantu mereka memahami identitas mereka sebagai warga negara Indonesia. Kelima sumber daya tersedia yaitu Guru sekolah Sekolah Indonesia di Luar Negeri termasuk SIJB direkrut , berada dibawah Kemenlu RI. Kepala sekolah SIJB adalah diplomat dari KJRI Johor Bahru. Abstract The objective of this research is to determine the "Effectiveness of the Indonesian Migrant Children's Education System (A Study at the Indonesian School of Johor Bahru)" by gathering field data on how the policy is implemented. Policy is defined here as a series of actions aimed at achieving specific goals within a particular environment, highlighting the obstacles and opportunities for implementing the proposed policy. This study employs a qualitative research method, presented in the form of descriptive information obtained from informants at the Indonesian School of Johor Bahru (SIJB), Malaysia. Conclusion The Indonesian Migrant Children's Education System at the Indonesian School of Johor Bahru (SIJB) has been found effective based on the fulfillment of five dimensions of effectiveness: First Goal Achievement: The school has successfully functioned as an educational hub for children of workers who are below the legal age limit. Second Timeliness: Tasks are executed efficiently, as the system provides a formal education pathway for children of Indonesian Migrant Workers (PMI) who lack the legal documentation required to attend Malaysian government schools. Cost and Funding: Education is provided free of charge. Funding is sourced from the Indonesian Government, specifically the Ministry of Education and Culture (Kemendikbud RI) and the Ministry of Foreign Affairs (Kemenlu RI). Activities: The curriculum aligns with the national standards set by the Indonesian Ministry of Education and Culture. At SIJB, there is a vital focus on nationalistic values to help students maintain their identity as Indonesian citizens. Resource Availability: Teachers at Indonesian Overseas Schools (SILN), including SIJB, are recruited and managed under the Ministry of Foreign Affairs. Furthermore, the Principal of SIJB serves as a diplomat from the Consulate General of the Republic of Indonesia (KJRI) in Johor Bahru.
Transformasi Birokrasi Daerah melalui Pemberdayaan ASN: Analisis Praktik Reinventing Government di BKPSDM Kota Malang
(Regional Bureaucratic Transformation through Civil Servant Empowerment: Analysis of Reinventing Government Practices at BKPSDM Malang City) Transformasi birokrasi daerah menuntut penguatan kapasitas Aparatur Sipil Negara (ASN) melalui strategi pemberdayaan yang terencana dan berkelanjutan. Penelitian ini bertujuan menganalisis implementasi pemberdayaan ASN di BKPSDM Kota Malang dalam perspektif Reinventing Government, serta mengidentifikasi strategi, dinamika implementasi, dan faktor-faktor yang memengaruhi keberhasilan perubahan organisasi. Penelitian menggunakan pendekatan kualitatif deskriptif dengan melibatkan delapan informan kunci yang memiliki tanggung jawab strategis dalam pengelolaan kepegawaian. Data dikumpulkan melalui wawancara mendalam, observasi langsung, dan studi dokumentasi, kemudian dianalisis menggunakan model interaktif Miles, Huberman, dan Saldaña. Hasil penelitian menunjukkan bahwa pemberdayaan ASN dilakukan melalui peningkatan kompetensi, digitalisasi proses manajemen kepegawaian, pembentukan budaya kerja profesional, serta pelibatan aparatur dalam perencanaan pengembangan diri. Temuan ini mengindikasikan adanya pergeseran birokrasi dari pola administratif yang kaku menuju organisasi yang adaptif dan berorientasi hasil. Faktor-faktor seperti visi kepemimpinan, dukungan regulasi, kesiapan individu, dan tuntutan eksternal terbukti berpengaruh signifikan terhadap efektivitas implementasi. Sementara itu, tantangan utama meliputi keterbatasan sumber daya, kesenjangan kompetensi, dan resistensi budaya organisasi. Penelitian ini merekomendasikan penguatan kurikulum pelatihan berbasis kebutuhan nyata, peningkatan strategi komunikasi perubahan, serta pelaksanaan penelitian komparatif pada OPD lain untuk memperluas pemahaman mengenai dinamika transformasi birokrasi daerah. Abstract The transformation of local bureaucracy requires strengthening the capacity of civil servants through well-planned and continuous empowerment strategies. This study aims to analyze the implementation of civil servant empowerment at the BKPSDM of Malang City through the lens of Reinventing Government, as well as to identify the strategies, implementation dynamics, and factors influencing the success of organizational transformation. This research employed a descriptive qualitative approach involving eight key informants with strategic responsibilities in human resource management. Data were collected through in-depth interviews, direct observation, and document analysis, and were examined using the interactive model of Miles, Huberman, and Saldaña. The findings reveal that civil servant empowerment is carried out through competency development, digitalization of personnel management processes, the establishment of a professional work culture, and the involvement of employees in planning their own capacity development. These findings indicate a shift in bureaucracy from rigid administrative procedures toward a more adaptive and results-oriented organization. Factors such as leadership vision, regulatory support, individual readiness, and external demands significantly influence the effectiveness of implementation. Meanwhile, key challenges include limited resources, competency gaps, and cultural resistance within the organization. This study recommends strengthening training curricula based on actual needs, improving change communication strategies, and conducting comparative studies across other local government agencies to expand insights into the dynamics of bureaucratic transformation.
Model Tata Kelola Kolaboratif dalam Pengelolaan Desa Berkelanjutan di Indonesia
(A Collaborative Governance Model for Sustainable Village Management in Indonesia) Pembangunan desa di Indonesia menghadapi tantangan kompleks sehingga memerlukan tata kelola yang inklusif dan berkelanjutan. Penelitian ini bertujuan menganalisis peran tata kelola kolaboratif dalam memperkuat pembangunan desa melalui integrasi agenda SDGs Desa, partisipasi masyarakat, dan penguatan BUMDes. Dengan pendekatan kualitatif studi kasus, data dikumpulkan melalui wawancara mendalam, observasi partisipatif, dan analisis dokumen. Hasil penelitian menghasilkan model tata kelola kolaboratif yang menempatkan pemerintah desa, pengelola BUMDes, dan masyarakat sebagai aktor utama dalam forum deliberatif. Model ini menegaskan bahwa pembangunan desa berkelanjutan dapat dicapai melalui BUMDes berkelanjutan yang dikelola secara partisipatif, akuntabel, dan berorientasi pada keseimbangan sosial, ekonomi, serta ekologi. Integrasi indikator SDGs Desa menjadi elemen penting untuk memastikan arah pembangunan sesuai standar global-lokal. Dengan demikian, penelitian ini memperlihatkan bahwa keberhasilan pembangunan desa sangat bergantung pada kolaborasi lintas aktor, partisipasi aktif masyarakat, serta inovasi kelembagaan yang mendukung tercapainya pembangunan desa berkelanjutan. Abstract Rural development in Indonesia faces complex challenges that require an inclusive and sustainable governance approach. This study aims to analyze the role of collaborative governance in strengthening village development through the integration of the Village SDGs agenda, community participation, and the empowerment of Village-Owned Enterprises (BUMDes). Employing a qualitative case study approach, data were collected through in-depth interviews, participatory observation, and document analysis. The findings resulted in a collaborative governance model that positions village government, BUMDes managers, and the community as key actors within a deliberative forum. The model demonstrates that sustainable village development can be achieved through sustainable BUMDes, managed in a participatory, accountable manner while maintaining social, economic, and ecological balance. The integration of Village SDGs indicators is a crucial element to ensure alignment between local development priorities and global standards. This study highlights that successful village development depends on cross-actor collaboration, active community engagement, and institutional innovation to achieve sustainable rural development.
Penerapan E-Government melalui Sistem Informasi Pemerintahan Daerah (SIPD) dalam Penyelenggaraan Pemerintahan Daerah di Kabupaten Lebak Tahun 2024
(The Implementation of E-Government Through the Regional Government Information System (SIPD) in the Administration of Local Government in Lebak Regency in 2024) Penerapan e-government melalui Sistem Informasi Pemerintahan Daerah (SIPD) yang dikelola Kementerian Dalam Negeri digunakan Pemerintah Kabupaten Lebak melalui Badan Perencanaan Pembangunan, Riset, dan Inovasi Daerah (Bapperida) dan Badan Keuangan dan Aset Daerah (BKAD) sebagai instrumen utama dalam perencanaan pembangunan serta pengelolaan keuangan daerah. Penelitian ini menggunakan pendekatan deskriptif kualitatif dengan teknik wawancara, dokumentasi, dan studi literatur. Analisis penelitian didasarkan pada teori tiga elemen sukses e-government dari Harvard JFK School of Government yang dikembangkan oleh Indrajit (2006) yaitu support, capacity, dan value. Hasil penelitian menunjukkan bahwa penerapan SIPD telah mendapat dukungan regulasi, alokasi anggaran dari APBN dan APBD, serta komitmen pemerintah daerah melalui penguatan SDM dan koordinasi lintas perangkat daerah. Dari aspek kapasitas, ketersediaan sumber daya manusia dinilai cukup memadai meskipun tetap memerlukan peningkatan pelatihan berkelanjutan. Dari aspek manfaat, SIPD memberikan dampak positif bagi pemerintah dengan meningkatkan transparansi, akuntabilitas, dan efisiensi tata kelola, serta bagi masyarakat melalui kemudahan dalam menyampaikan aspirasi pembangunan meskipun akses partisipasi masih terbatas. Abstract The implementation of e-government through the Regional Government Information System (SIPD managed by the Ministry of Home Affairs, has been adopted by the Regional Development Planning, Research, and Innovation Agency (Bapperida) and the Regional Financial and Asset Agency (BKAD) of Lebak Regency as the main instrument for development planning and financial management. This research employs a qualitative descriptive approach using interviews, documentation, and literature review. The analysis is based on the three elements of successful e-government implementation developed by the Harvard JFK School of Government: support, capacity, and value. The findings indicate that SIPD implementation has received strong regulatory backing, adequate budget allocation from both national and regional sources, and commitment from the local government through cross-agency coordination and human resource allocation. In terms of capacity, the availability of human resources is relatively sufficient, although continuous training remains necessary to adapt to system updates. Regarding value, SIPD has provided significant benefits by improving transparency, accountability, and efficiency in governance, while also enabling public participation through the submission of development proposals, although the level of Lebak Regency has shown promising progress.
Opening the Gateway to Nutrition: An Evaluation of Public Service Access and Health Education in Stunting Prevention in Cikarang
(Membuka Gerbang Gizi; Evaluasi Akses Layanan Publik dan Edukasi Kesehatan dalam Pencegahan Stunting di Cikarang) This study aims to analyze the influence of public service access and health education on stunting prevention among urban-industrial communities in Cikarang, Bekasi Regency. Using a quantitative explanatory research approach, data were collected from 300 respondents, including pregnant and breastfeeding mothers, mothers of toddlers, health cadres, and health workers through surveys conducted at several posyandu (integrated health posts). The data were analyzed using Exploratory Factor Analysis (EFA) and Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results show that public service access has a significant positive effect on health education (β = 0.161; p = 0.01), while its direct effect on stunting prevention is not significant (β = 0.118; p = 0.081). In contrast, health education has a significant positive effect on stunting prevention (β = 0.292; p = 0.000) and mediates the relationship between public service access and stunting prevention (β = 0.047; p = 0.032). These findings indicate that the success of stunting prevention depends not only on the availability of health facilities but also on the effectiveness of health education and cross-sectoral collaboration in public service governance. The study recommends strengthening posyandu as community-based nutrition education centers and adapting public services to the socio-economic characteristics of industrial communities. abstrak Penelitian ini bertujuan untuk menganalisis pengaruh akses layanan publik dan edukasi kesehatan terhadap pencegahan stunting pada komunitas perkotaan-industrial di Cikarang, Kabupaten Bekasi. Dengan menggunakan pendekatan penelitian kuantitatif eksplanatori, data dikumpulkan dari 300 responden, termasuk ibu hamil dan menyusui, ibu balita, kader kesehatan, serta tenaga kesehatan melalui survei yang dilakukan di beberapa posyandu. Data dianalisis menggunakan Exploratory Factor Analysis (EFA) dan Partial Least Squares–Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa akses layanan publik berpengaruh positif signifikan terhadap edukasi kesehatan (β = 0.161; p = 0.01), namun pengaruh langsungnya terhadap pencegahan stunting tidak signifikan (β = 0.118; p = 0.081). Sebaliknya, edukasi kesehatan memiliki pengaruh positif signifikan terhadap pencegahan stunting (β = 0.292; p = 0.000) dan memediasi hubungan antara akses layanan publik dan pencegahan stunting (β = 0.047; p = 0.032). Temuan ini mengindikasikan bahwa keberhasilan pencegahan stunting tidak hanya bergantung pada ketersediaan fasilitas kesehatan, tetapi juga pada efektivitas edukasi kesehatan serta kolaborasi lintas sektor dalam tata kelola layanan publik. Penelitian ini merekomendasikan penguatan posyandu sebagai pusat edukasi gizi berbasis komunitas dan penyesuaian layanan publik dengan karakteristik sosial-ekonomi masyarakat industrial.
Peran Teknologi dan Regulasi Pemerintah dalam Implementasi Pelayanan Rehabilitasi Fisik bagi Penyandang Disabilitas
Studi ini bertujuan untuk menganalisis peran teknologi dan regulasi pemerintah dalam implementasi layanan rehabilitasi fisik bagi penyandang disabilitas guna menciptakan sistem layanan yang efektif, adaptif, dan adil. Studi ini menggunakan metode kualitatif dengan pendekatan Tinjauan Literatur Sistematis (SLR) yang mengidentifikasi, mengevaluasi, dan menginterpretasikan hasil studi terkait dari basis data Dimensions dan Scopus selama 10 tahun terakhir (2015–2025). Hasil studi menunjukkan bahwa keberhasilan implementasi program rehabilitasi sangat bergantung pada sinergi antar pemangku kepentingan, dukungan kepemimpinan, desain program yang adaptif, dan regulasi pemerintah yang jelas dan responsif. Lebih lanjut, tantangan implementasi juga muncul dari keterbatasan sumber daya, kompleksitas regulasi, dan kebutuhan akan pelatihan staf yang berkelanjutan. Sinergi multi-sektor dan penguatan ekosistem teknologi komunikasi merupakan kunci untuk meningkatkan kualitas layanan rehabilitasi fisik inklusif. Studi ini merekomendasikan pengembangan model kolaborasi multi-sektor yang efektif, penguatan regulasi adaptif, dan strategi pemberdayaan pasien untuk mendukung keberhasilan implementasi program rehabilitasi. Temuan ini memberikan kontribusi penting bagi para pembuat kebijakan dan praktisi dalam merancang kebijakan rehabilitasi yang adil dan berkelanjutan. Abstract This study aims to analyze the role of technology and government regulations in the implementation of physical rehabilitation services for people with disabilities to create an effective, adaptive, and equitable service system. This study uses a qualitative method with a Systematic Literature Review (SLR) approach that identifies, evaluates, and interprets the results of related studies from the Dimensions and Scopus databases over the past 10 years (2015–2025). The study results indicate that the successful implementation of rehabilitation programs is highly dependent on synergy between stakeholders, leadership support, adaptive program design, and clear and responsive government regulations. Furthermore, implementation challenges also arise from limited resources, regulatory complexity, and the need for ongoing staff training. Multi-sector synergy and strengthening the communication technology ecosystem are key to improving the quality of inclusive physical rehabilitation services. This study recommends the development of an effective multi-sector collaboration model, strengthening adaptive regulations, and patient empowerment strategies to support the successful implementation of rehabilitation programs. These findings provide important contributions to policymakers and practitioners in designing equitable and sustainable rehabilitation policies.
Usulan Kebijakan Rantai Pasok Susu Segar dalam Mendukung Ketahanan Pangan Nasional dengan Pendekatan Sistem Dinamis
(Leveraging System Dynamics for Sustainable Fresh Milk Supply Chain Governance: Policy Implications for National Food Resilience) Penelitian ini mengembangkan model sistem dinamis untuk mengatasi tantangan pasokan susu segar nasional yang masih bergantung pada impor, berisiko melemahkan ketahanan pangan. Tahapan meliputi identifikasi variabel (ketersediaan susu segar, populasi sapi perah, impor susu), pembuatan causal loop diagram, stock flow diagram, formulasi model, verifikasi-validasi (AME 0,00698 ≤ 5%), dan perancangan skenario. Hasil simulasi menunjukkan variabel impor dan sapi produktif paling berpengaruh. Dirancang tiga skenario. Skenario 1(impor susu 50%): impor 93.820 ton (2030). Skenario 2 (impor susu 20%): impor 48.426 ton (2030). skenario 3 (peningkatan sapi produktif) 1.993.430 ekor (2030). Skenario 2 dan 3 paling optimal. Skenario 2 meminimalkan impor, sedangkan Skenario 3 meningkatkan produksi dalam negeri sesuai target pemerintah. Abstract This study developed a dynamic system model to address the challenges of the national fresh milk supply, which is still dependent on imports and risks weakening food security. The stages include variable identification (fresh milk availability, dairy cow population, milk imports), causal loop diagram creation, stock flow diagram, model formulation, verification-validation (AME 0.00698 ≤ 5%), and scenario design. Simulation results show that the variables of imports and productive cows are the most influential. Three scenarios were designed. Scenario 1 (50% milk imports): imports of 93,820 tons (2030). Scenario 2 (20% milk imports): imports of 48,426 tons (2030). Scenario 3 (increase in productive cows): 1,993,430 cows (2030). Scenarios 2 and 3 are the most optimal. Scenario 2 minimizes imports, while Scenario 3 increases domestic production in line with government targets.
Audit Sistem Pos Kafe Batas Menggunakan Framework Cobit 2019
(Audit of the Cafe Boundary System Using the Cobit 2019 Framework) Sistem Point of Sale (POS) berperan penting dalam mendukung kegiatan operasional bisnis seperti transaksi, manajemen stok, dan pelaporan keuangan. Namun, implementasi sistem POS di Kafe Batas masih menghadapi kendala berupa pemanfaatan fitur yang belum optimal dan tidak adanya evaluasi kinerja secara berkala. Penelitian ini bertujuan untuk melakukan audit tata kelola sistem POS menggunakan framework COBIT 2019 guna mengidentifikasi kesenjangan kapabilitas dan memberikan rekomendasi perbaikan. Metode penelitian menggunakan pendekatan COBIT 2019 yang mencakup Goals Cascade, Design Factors, serta pengukuran tingkat kapabilitas proses. Data dikumpulkan melalui kuesioner dan wawancara dengan pengguna sistem POS di Kafe Batas. Hasil penelitian menunjukkan adanya kesenjangan antara tingkat kapabilitas saat ini dan kondisi yang diharapkan, terutama pada fitur manajemen stok dan laporan keuangan. Rekomendasi perbaikan meliputi peningkatan pelatihan pengguna, optimalisasi fitur sistem POS, serta penerapan evaluasi berkala. Penelitian ini diharapkan dapat memberikan kontribusi praktis terhadap pengembangan tata kelola teknologi informasi pada usaha kecil dan menengah serta menjadi dasar bagi peningkatan efektivitas sistem informasi di masa depan. Abstract The Point of Sale (POS) system plays a vital role in supporting business operations, including transactions, inventory management, and financial reporting. However, the POS system implementation at Kafe Batas still faces challenges such as underutilized features and the absence of regular performance evaluations. This study aims to audit the governance of the POS system using the COBIT 2019 framework to identify capability gaps and provide improvement recommendations. The research employs a COBIT 2019-based approach involving Goals Cascade, Design Factors, and process capability measurements. Data were obtained through questionnaires and interviews with POS users at Kafe Batas. The results indicate a gap between the current capability level and the expected state, especially in inventory management and financial reporting modules. Recommendations include improving user training, optimizing POS features, and conducting periodic evaluations. This research contributes to the practical development of IT governance for small and medium enterprises and serves as a reference for enhancing the effectiveness of information systems in business operations.
Pengaruh Kualitas Pelayanan Aplikasi Sipaduko terhadap Kepuasan Masyarakat di Kota Jambi
(The Effect of Sipaduko Application Service Quality on Public Satisfaction in Jambi City) Pemerintah memanfaatkan teknologi untuk meningkatkan kualitas layanan guna memberikan kemudahan bagi masyarakat. Kota Jambi adalah daerah yang terus berinovasi dalam layanan publik berbasis teknologi, salah satunya melalui aplikasi SiPaduko. Namun, pada tahun 2024, meskipun Kota Jambi menempati peringkat keempat secara nasional dalam penerapan Sistem Pemerintahan Berbasis Elektronik (SPBE), terjadi penurunan jumlah pengguna aplikasi SiPaduko. Kondisi ini menimbulkan peryanyaan mengenai kualitas pelayanan yang diberikan serta kepuasan warga Kota Jambi yang menggunakan aplikasi SiPaduko. Penelitian ini bertujuan mengkaji kualitas layanan dan kepuasan publik di Kota Jambi, serta pengaruh kualitas layanan aplikasi SiPaduko terhadap kepuasan publik di Kota Jambi. Dalam penelitian menerapkan pendekatan kuantitatif deskriptif. Populasi berjumlah 2.205 orang, dengan sampel 100 orang memakai teknik Slovin. Sampling acak berstrata tidak proporsional digunakan dalam penelitian. Variabel penelitian ialah variabel independen (X) kualitas layanan, dan variabel dependen (Y) kepuasan masyarakat. Teknik pengumpulan data menerapkan kuesioner. Teknik analisis data memakai statistik inferensial dan statistik deskriptif, serta koefisien determinasi untuk mengetahui tingkat pengaruh antar variabel. Hasil penelitian memperlihatkan kedua variabel yang dipakai dalam penelitian ini mempunyai Tingkat Pencapaian Responden (TCR) yang sama dalam kategori “Baik”. Selain itu, terdapat pengaruh yang positif dan signifikan antara variabel kualitas layanan (X) yang mempengaruhi kepuasan masyarakat (Y) sebesar 15,1%. Oleh sebab itu, diperlukan penelitian lanjutan terhadap variabel lain yang mempengaruhi kepuasan masyarakat di Kota Jambi dalam menggunakan aplikasi SiPaduko. Abstract The government utilizes technology to improve service quality in order to provide convenience for the community. The city of Jambi is an area that continues to innovate in technology-based public services, one of which is through the SiPaduko application. However, in 2024, even though the city of Jambi ranked fourth nationally in the implementation of the Electronic-Based Government System (SPBE), there was a decline in the number of SiPaduko application users. This situation raises questions about the quality of services provided and the satisfaction of Jambi City residents who use the SiPaduko application. This study aims to examine the quality of services and public satisfaction in Jambi City, as well as the influence of the quality of SiPaduko application services on public satisfaction in Jambi City. This study applies a descriptive quantitative approach. The population consisted of 2,205 people, with a sample of 100 people using the Slovin technique. Non-proportional stratified random sampling was used in this study. The research variables were the independent variable (X) of service quality and the dependent variable (Y) of public satisfaction. The data collection technique used a questionnaire. The data analysis technique used inferential statistics and descriptive statistics, as well as a coefficient of determination to determine the level of influence between variables. The results of the study show that the two variables used in this study have the same Respondent Achievement Level (RAL) in the “Good” category. In addition, there is a positive and significant influence between the service quality variable (X) and public satisfaction (Y) of 15.1%. Therefore, further research is needed on other variables that affect public satisfaction in Jambi City in using the SiPaduko application.
Efektivitas Pemeriksaan Pajak Penghasilan Badan: Studi pada KPP Pratama Padang Sidempuan
Tax audit serves as a strategic instrument in the government’s efforts to enhance state revenue. However, its implementation in the field has not yet fully achieved the established targets, as indicated by the substantial number of fiscal adjustments to income and expense components that do not comply with tax regulations. This study aims to analyze the effectiveness of tax audit implementation on the Annual Income Tax Return (SPT) of corporate taxpayers at the Primary Tax Office (KPP Pratama) Padang Sidempuan, under the Regional Office of the Directorate General of Taxes (DJP) North Sumatra II. The research method employed is a descriptive qualitative approach through field observations and interviews. The results reveal that the effectiveness of tax audit implementation remains suboptimal. This condition is attributed to the decline in tax audit revenue realization, delays in the submission of tax returns by taxpayers, and the limited number of tax auditors relative to the size of the working area and audit targets. Nevertheless, the implementation of tax audits at KPP Pratama Padang Sidempuan continues to demonstrate a high level of integrity, as reflected in adherence to procedures, transparency, effective communication, and adequate supporting facilities and infrastructure.
Analisis Ekonomi Sumberdaya dan Dampak Lingkungan Pertambangan terhadap Kesejahteraan Masyarakat
(Analysis of Resource Economics and the Environmental Impacts of Mining on Community Welfare) Penelitian ini bertujuan untuk menganalisis kontribusi ekonomi sektor pertambangan serta dampaknya terhadap lingkungan dan kesejahteraan masyarakat, sekaligus mengidentifikasi strategi pengelolaan berkelanjutan yang dapat meminimalkan kerusakan ekologis tanpa mengurangi manfaat ekonomi. Metode yang digunakan adalah Systematic Literature Review (SLR) dengan pendekatan PRISMA. Data diperoleh melalui penelusuran artikel pada basis data Scopus, kemudian diseleksi berdasarkan kriteria inklusi tahun publikasi (2021–2025), relevansi topik, dan kelengkapan akses, yang kemudian dianalisis secara mendalam. Hasil kajian menunjukkan bahwa pertambangan memberikan kontribusi signifikan terhadap pertumbuhan ekonomi makro dan penciptaan lapangan kerja, namun manfaatnya tidak selalu terdistribusi merata, terutama bagi masyarakat lokal yang seringkali justru menanggung dampak sosial dan ekologis. Fenomena resource curse terjadi akibat ketergantungan tinggi pada sektor ekstraktif, distribusi keuntungan yang timpang, serta lemahnya tata kelola. Dari sisi lingkungan, aktivitas pertambangan berdampak pada degradasi lahan, pencemaran air dan udara, hilangnya keanekaragaman hayati, hingga risiko kesehatan masyarakat. Untuk itu, strategi pengelolaan berkelanjutan sangat diperlukan melalui penerapan teknologi ramah lingkungan, digitalisasi, penguatan regulasi dan kelembagaan, reklamasi berbasis ekologi, diversifikasi ekonomi lokal, serta pelibatan aktif masyarakat. Abstract This study aims to analyze the economic contribution of the mining sector and its impacts on the environment and community well-being, while also identifying sustainable management strategies that can minimize ecological degradation without reducing economic benefits. The research employs a Systematic Literature Review (SLR) using the PRISMA approach. Data were collected from articles indexed in the Scopus database, which were then selected based on inclusion criteria such as publication year (2021–2025), topical relevance, and accessibility, followed by an in-depth analysis. The findings indicate that mining contributes significantly to macroeconomic growth and job creation; however, these benefits are not always equitably distributed, with local communities often bearing disproportionate social and ecological costs. The phenomenon of the resource curse emerges due to heavy dependence on the extractive sector, unequal distribution of benefits, and weak governance. From an environmental perspective, mining activities lead to land degradation, water and air pollution, biodiversity loss, and increased public health risks. Therefore, sustainable management strategies are essential, including the adoption of environmentally friendly technologies, digitalization, stronger regulations and institutional frameworks, ecological reclamation, local economic diversification, and active community participation.
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Collaborative Governance dalam Upaya Percepatan Penurunan Stunting di Kabupaten Garut
(Collaborative Governance in Efforts to Accelerate Stunting Reduction in Garut Regency) Tingginya angka stunting di Kabupaten Garut mendorong pemerintah daerah melakukan kolaborasi lintas sektor sebagaimana amanat Peraturan Presiden No. 72 Tahun 2021 tentang Percepatan Penurunan Stunting. Namun, angka stunting di Kabupaten Garut kembali mengalami peningkatan pada tahun 2023. Penelitian ini bertujuan untuk menganalisis tahapan-tahapan collaborative governance dalam proses kolaborasi penanganan stunting di Kabupaten Garut. Metode yang digunakan adalah kualitatif dengan jenis studi kasus, dengan pengumpulan data melalui dokumentasi dan wawancara, dengan teknik penentuan informan dilakukakn secara purposive, Teori yang digunakan adalah teori collaborative governance yang dikembangkan oleh Morse dan Stephens (2012) yang terdiri atas empat tahapan: assessment, initiation, deliberation, dan implementation. Hasil penelitian menunjukkan bahwa proses kolaborasi belum berjalan dengan optimal dengan adanya berbagai kendala di setiap tahapannya, seperti ketidaksesuaian pemangku kepentingan, keterbatasan sumber daya, kurangnya aturan dasar kolaborasi, dan hambatan dalam tata kelola serta keberlanjutan program. Abstract The high rate of stunting in Garut Regency has prompted the local government to engage in cross-sector collaboration as mandated by Presidential Regulation Number 72 of 2021 concerning the Acceleration of Stunting Reduction. However, the stunting rate in Garut Regency has increased again in 2023. This study aims to analyze the stages of collaborative governance in the process of collaboration in handling stunting in Garut Regency. The method used is qualitative with a case study type, with data collection through documentation and interviews, using purposive informant selection techniques. The theory used is Morse and Stephens' (2012) collaborative governance, which consists of four stages: assessment, initiation, deliberation, and implementation. The results of the study show that the collaboration process has not been optimal, with various obstacles at each stage, such as stakeholder incompatibility, limited resources, lack of basic collaboration rules, and obstacles in governance and program sustainability. These findings provide recommendations for improving collaboration governance so that efforts to reduce stunting can be more effective and sustainable.
Edukasi Anti-NAPZA pada Remaja Sebaya: Analisis Model Komunikasi Peer-Educator BNNP Aceh
(Anti-Drug Education for Peer-to-Peer Adolescents: An Analisis of the Aceh National Narcotics Agency`s Peer Educators Communication Model) Penelitian ini bertujuan untuk mengkaji model komunikasi Duta Anti Narkoba Badan Narkotika Nasional Provinsi Aceh sebagai peer educator dalam edukasi Anti NAPZA kepada remaja sebagai bagian dari Upaya Pencegahan, Pemberantasa5n, Penyalahgunaan dan Peredaran Gelap Narkoba, khususnya upaya pencegahan dan penyalahgunaan. Penelitian ini menggunakan metode kualitatif deskriptif dan data dikumpulkan melalui wawancara, observasi dan dokumentasi. Hasil penelitian menunjukkan bahwa model komunikasi edukasi Anti NAPZA Duta Anti Narkoba Aceh dalam perannya sebagai peer educator adalah model komunikasi persuasif. Penerapan komunikasi persuasif adalah soft-approach melalui kegiatan-kegiatan yang menyenangkan, kreatif, baik secara formal seperti Seminar, Bimtek dan Workshop dan non-formal meliputi permainan, kuis, pameran dan kegiatan-kegiatan sosial. Selain dilakukan secara langsung, kegiatan edukasi penyalahgunaan Anti Narkoba juga memanfaatkan media (konvensional dan digital). Penggunaan media konvensional seperti TV Aceh, Koran, dan talkshow interaktif di radio, sedangkan media online adalah Instagram, TikTok, Youtube dan website. Program edukasi menggunakan model komuniksai persuasif berjalan baik terlihat dari capaian index Diktara dan Diktari BNN, walaupun terbatasnya sumber daya manusia dan keuangan. Saat ini program edukasi bahaya NAPZA masih berpusat di Kota Banda Aceh dan Aceh Besar, diharapkan ke depan program diperluas sampai ke kabupaten/kota lain di Aceh, dengan tidak hanya fokus meng-edukasi remaja umum/normal saja, tetapi juga remaja-remaja disabilitas. Abstact This study aims to examine the communication model used by the Anti-Drug Ambassador of the Aceh National Narcotics Agency as a peer educator in raining awareness of drug abuse among adolescents as part of national Prevention, Eradication, Abuse, and Illicit Trafficking of Narcotics, primarily on prevention and eradication drug abuse. Using a qualitative descriptive approach, data were collected through Focus Group Discussions, observation, and documentation. The results show that the peer educators predominantly apply a persuasive communication model, implemented through a soft approach that engages youth in creative and enjoyable activities. These include formal programs such as seminar, training, and workshops, as well as informal initiatives such as games, quizzes, exhibitions, and social activities. Peer educators also maximalize the benefit of media in the execution of anti-drug education activities both conventional such as TV, newspapers, and radio interactive talk-show, and digital media like Instagram, TikTok, Website and Youtube. However, activities remain concentrated in Banda Aceh and Aceh Besar. Expending coverage to other districts, including outreach to adolescents with disabilities, is recommended to ensure broader and more inclusive prevention efforts.
Collaborative Governance dalam Pengelolaan Sampah di Kota Cimahi Tahun 2023-2024
(Collaborative Governance in Waste Management in Cimahi City in 2023-2024) The research aims to analyze the dynamics of collaborative governance between the government, private sector, academics, community, and media in waste management efforts in Cimahi City in 2023-2024. Although many waste management programs have been implemented, the relational processes between actors often determine their success or failure. This research uses a qualitative descriptive approach, gathering data through in-depth interviews with representatives government, private sector, academic, community, media, and the public, supported by observations and document analysis. The collaborative governance model by Ansell and Gash is used as an analytical tool to dissect the dynamics occurring on the ground. The results of the study show that the collaboration process has not been effective due to several obstacles. The main issues include the absence of a Waste-Free Communication Forum or a formal forum with all actors involved; the difficulty of building strong trust due to lingering doubts between the community and one of the private sector actors, as well as between the community and waste management officials; the difficulty in unifying perspectives on the importance of waste sorting with the community; and the limited infrastructure, land, and human resources, which hinder the implementation of waste management itself. Therefore, in order for waste management to run optimally and sustainably, it is necessary to have a forum for joint discussions and more intensive communication as the main cornerstone in this collaboration process so that the next stages can also run more effectively. Abstrak Penelitian ini bertujuan untuk menganalisis dinamika tata kelola kolaboratif antara pemerintah, sektor swasta, akademisi, masyarakat, dan media dalam upaya pengelolaan sampah di Kota Cimahi pada tahun 2023-2024. Meskipun, banyak program pengelolaan sampah telah dilaksanakan, proses relasional antara para pemangku kepentingan seringkali menentukan keberhasilan atau kegagalan program tersebut. Penelitian ini mengadopsi pendekatan deskriptif kualitatif dengan pengumpulan data dilakukan melalui wawancara secara mendalam dengan perwakilan pemerintah, sektor swasta, akademisi, masyarakat, media, dan publik, didukung oleh observasi dan analisis dokumen. Model tata kelola kolaboratif oleh Ansell dan Gash digunakan sebagai alat analitis untuk menganalisis dinamika yang terjadi di lapangan. Hasil penelitian menunjukkan bahwa proses kolaborasi belum efektif akibat beberapa hambatan. Masalah utama meliputi ketidakhadiran Forum Komunikasi Tanpa Sampah atau forum formal yang melibatkan semua pihak terkait; kesulitan dalam membangun kepercayaan yang kuat akibat keraguan yang masih ada antara masyarakat dan salah satu aktor sektor swasta, serta antara masyarakat dan pejabat pengelolaan sampah; kesulitan dalam menyatukan perspektif mengenai pentingnya pemilahan sampah dengan masyarakat; dan keterbatasan infrastruktur, lahan, dan sumber daya manusia, yang menghambat implementasi pengelolaan sampah itu sendiri. Oleh karena itu, agar pengelolaan sampah dapat berjalan optimal dan berkelanjutan, diperlukan forum untuk diskusi bersama dan komunikasi yang lebih intensif sebagai landasan utama dalam proses kolaborasi ini agar tahap-tahap selanjutnya juga dapat berjalan lebih efektif
Efektivitas Pelaksanaan Program Relawan Pajak Institut STIAMI Tahun 2022 pada KPP Pratama Cikarang Utara
The Effectiveness of the Implementation of the STIAMI Institute Tax Volunteer Program in 2022 at the North Cikarang Primary Tax Office (KPP Pratama) This study aims to analyze the effectiveness of the Tax Volunteer program implementation at the STIAMI Cikarang Institute in increasing compliance with individual annual tax return (SPT) reporting at the North Cikarang Primary Tax Office (KPP Pratama Cikarang Utara) for the 2023 reporting year. The research method employed by the researcher is descriptive with a qualitative approach. Data collection techniques used include observation, interviews, and documentation with relevant parties. The data analysis techniques in this thesis involve data reduction, data presentation, and verification, where the collected, compiled, and analyzed data provides an overview and information to draw conclusions from the data processing conducted. Based on the study's results, the researcher concludes that the activities of Tax Volunteers to improve compliance with individual annual SPT reporting at the North Cikarang Primary Tax Office in 2023 are still not effective, as the realization of individual annual SPT reporting only reached 52% of the 77% target set by the office. This analysis is conducted using the model proposed by Siagian's theory, considering aspects of timing, accuracy, and service delivery style. Abstrak Penelitian ini bertujuan untuk menganalisis efektivitas implementasi program Relawan Pajak di Institut STIAMI Cikarang dalam meningkatkan kepatuhan pelaporan Surat Pemberitahuan Tahunan (SPT) orang pribadi pada Kantor Pelayanan Pajak (KPP) Pratama Cikarang Utara untuk tahun pajak 2023. Metode penelitian yang digunakan adalah deskriptif dengan pendekatan kualitatif. Teknik pengumpulan data meliputi observasi, wawancara, dan studi dokumentasi dengan pihak-pihak terkait. Teknik analisis data dalam penelitian ini meliputi reduksi data, penyajian data, dan verifikasi, di mana data yang telah dikumpulkan, diolah, dan dianalisis memberikan gambaran serta informasi untuk menarik kesimpulan dari proses pengolahan data yang dilakukan. Berdasarkan hasil penelitian, peneliti menyimpulkan bahwa kegiatan Relawan Pajak dalam meningkatkan kepatuhan pelaporan SPT Tahunan orang pribadi di KPP Pratama Cikarang Utara tahun 2023 masih belum efektif, karena realisasi pelaporan SPT Tahunan orang pribadi hanya mencapai 52% dari target 77% yang ditetapkan oleh kantor tersebut. Analisis ini dilakukan menggunakan model yang diusulkan dalam teori Siagian dengan mempertimbangkan aspek ketepatan waktu, akurasi, dan gaya penyampaian layanan.
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Analisis Implementasi Kebijakan atas Penanganan Perkara di Bidang Kepabeanan pada Kantor Pelayanan Utama Bea dan Cukai Tipe A Tanjung Priok
The Major Customs and Excise Servicing Office Type A Tanjung Priok is the largest customs service and supervision office in the organizational structure of the Directorate General of Customs and Excise. The volume of import and export activities through The Major Customs and Excise Servicing Office Type A Tanjung Priok reaches around 70% of all Indonesia's import and export activities. The high intensity of import and export activities must be accompanied by high compliance from service users, considering that currently customs notifications are carried out with a self-assessment system. Often, customs service users make mistakes in notifying customs notices and in fulfilling customs-related provisions that result in violations in the customs sector. Theses violation require the handling of cases in the customs sector which is currently regulated in the Regulation of the Director General of Customs and Excise No. 53/BC/2010. This study aims to determine the implementation of case handling policies in the customs sector at The Major Customs and Excise Servicing Office Type A Tanjung Priok . The research method used is a descriptive qualitative method with a Van Meter and Van Horn policy implementation model approach. Data was collected through interviews and secondary data documentation at The Major Customs and Excise Servicing Office Type A Tanjung Priok . The results show that almost all policy aspects have been met. The aspect of the policy that has not been fully fulfilled is the characteristic aspect of the implementing organization. Therefore, in the future The Major Customs and Excise Servicing Office Type A Tanjung Priok should be able to maximize the handling of cases by minimizing the obstacles that occur using appropriate solutions. The author suggests that The Major Customs and Excise Servicing Office Type A Tanjung Priok optimize resources and strengthen regulations to support case handling activities in the customs sector. ABSTRAK : KPU Bea dan Cukai Tipe A Tanjung Priok menjadi kantor pelayanan dan pengawasan pabean terbesar dalam struktur organisasi Direktorat Jenderal Bea dan Cukai. Volume kegiatan impor dan ekspor melalui KPU Bea dan Cukai Tipe A Tanjung Priok mencapai sekitar 70% dari seluruh kegiatan impor dan ekspor Indonesia. Tingginya intensitas kegiatan impor dan ekspor yang melalui KPU Bea dan Cukai Tipe A Tanjung Priok harus diiringi dengan tingginya kepatuhan dari pengguna jasa, mengingat saat ini pemberitahuan pabean dilakukan dengan sistem self assessment. Seringkali pengguna jasa kepabeanan melakukan kesalahan dalam memberitahukan pemberitahuan pabean dan dalam memenuhi ketentuan-ketentuan terkait kepabeanan yang mengakibatkan terjadinya pelanggaran di bidang kepabeanan. Atas pelanggaran tersebut diperlukan penanganan perkara di bidang kepabeanan yang saat ini diatur dengan Peraturan Direktur Jenderal Bea dan Cukai No.53/BC/2010. Penelitian ini bertujuan untuk menganalisis implementasi kebijakan penanganan perkara di bidang kepabeanan pada Kantor Pelayanan Utama Bea dan Cukai Tipe A Tanjung Priok. Metode penelitian yang digunakan adalah metode kualitatif deskriptif dengan pendekatan model implementasi kebijakan Van Meter dan Van Horn. Teknik pengumpulan data dilakukan dengan wawancara dan dokumentasi data sekunder dari Kantor Pelayanan Utama Bea dan Cukai Tipe A Tanjung Priok. Hasil penelitian menunjukkan bahwa hampir semua aspek kebijakan telah terpenuhi. Terdapat aspek kebijakan yang belum sepenuhnya terpenuhi yaitu aspek karakteristik organisasi pelaksana. Oleh karena itu kedepannya KPU Bea dan Cukai Tipe A Tanjung Priok dapat memaksimalkan implementasi kebijakan penanganan perkara dengan cara meminimalisasi kendala-kendala yang terjadi menggunakan solusi-solusi yang tepat. Penulis memberikan saran kepada KPU Bea dan Cukai Tipe A Tanjung Priok agar mengoptimalkan sumber daya dan menguatkan peraturan untuk menunjang kegiatan penanganan perkara di bidang kepabeanan.
Evaluasi Kualitas Hasil Pemeriksaan Pajak yang dapat Dipertahankan di Majelis Banding Banding Pengadilan Pajak pada KPP Pratama Cikarang Utara Kabupaten Bekasi
This study aims to improve the quality of tax audit results that can be maintained in the Tax Court Appeals Panel at the North Cikarang Pratama Tax Office, Bekasi Regency. The background of the problem in this study is the phenomenon of the percentage of Tax Court decisions on the victory of the Directorate General of Taxes being smaller than Taxpayers. This study was conducted using a qualitative descriptive analysis method to describe and explain in detail the existing phenomenon using interview techniques as a supporting instrument. In this study, the researcher used an evaluation theory which includes: effectiveness, adequacy, equity, responsiveness, and precision. The results of the study indicate that the quality of tax audit results at the North Cikarang Pratama Tax Office has not fully met the elements in the evaluation theory, namely effectiveness, adequacy, equity, responsibility and accuracy because not all tax records can be maintained in the Tax Court Appeals Panel. Obstacles in achieving quality tax audit results come from the North Cikarang Pratama Tax Office as the executor of tax audits and from the Taxpayer as the party being audited. The solution taken to overcome obstacles is to optimize the compliance of the committee's role to ensure the quality of tax audit results, improve the quality of tax auditors and provide socialization to taxpayers so that they have a cooperative attitude during tax audits. Abstrak Penelitian ini bertujuan untuk mengevaluasi kualitas hasil pemeriksaan pajak yang dapat dipertahankan di majelis banding Pengadilan Pajak pada KPP Pratama Cikarang Utara kabupaten Bekasi. Latar belakang masalah dalam penelitian ini adalah adanya fenomena persentase putusan Pengadilan Pajak atas kemenangan DJP lebih kecil dari Wajib Pajak. Penelitian ini dilakukan dengan menggunakan metode analisis deskriptif kualitatif untuk mendeskripsikan dan menjelaskan secara detail fenomena yang ada dengan menggunakan teknik wawancara sebagai instrumen pendukung. Dalam penelitian ini, peneliti menggunakan teori evaluasi yang meliputi: efektivitas, kecukupan, pemerataan, responsivitas, dan ketepatan. Hasil penelitian menunjukkan bahwa kualitas hasil pemeriksaan pajak pada KPP Pratama Cikarang Utara belum sepenuhnya memenuhi unsur unsur dalam teori evaluasi yaitu efektivitas, kecukupan, pemerataan, responsivitas dan ketepatan karena tidak semua sengketa pajak dapat dipertahankan di Majelis Banding Pengadilan Pajak. Hambatan dalam mencapai kualitas hasil pemeriksaan pajak berasal dari sisi KPP Pratama Cikarang Utara sebagai pelaksana pemeriksaan pajak maupun dari sisi Wajib Pajak sebagai pihak yang diperiksa. Solusi yang diambil dalam mengatasi hambatan adalah dengan mengoptimalkan peran komite kepatuhan untuk menjamin kualitas hasil pemeriksaan pajak, meningkatkan kualitas pemeriksa pajak dan sosialisasi kepada wajib pajak agar memiliki sikap kooperatif saat pemeriksaan pajak.
Strategi Peningkatan Kompetensi Para Pencari Kerja Lokal di Dinas Ketenagakerjaan Kota Balikpapan
Pemerintah sebagai pemegang amanah rakyat pada pencapaian kehidupan yang sejahtera memiliki andil dan tanggung jawab besar dalam mengatur serta melaksanakan program-program pendukung agar tercapainya kehidupan yang sejahtera dan terpenuhinya kuota-kuota peluang kerja di negara Indonesia. Disnaker Kota Balikpapan yang memiliki tanggung jawab dalam melaksanakan urusan wajib ketenagakerjaan berupaya agar pencari kerja lokal dapat bersaing di pasar kerja dengan meningkatkan kompetensinya. Penelitian ini bertujuan menganalisis strategi Disnaker Kota Balikpapan dalam meningkatkan kompetensi para pencari kerja lokal serta kendala yang dihadapi Disnaker Kota Balikpapan. Penelitian ini merupakan metode penelitian mixed methods dengan fokus penelitian strategi peningkatan kompetensi para pencari kerja lokal melalui analisis lingkungan internal strenght dan weakness, analisis lingkungan eksternal opportunity dan threat serta kendala yang dihadapai Dinas Ketenagakerjaan Kota Balikpapan. Hasil penelitian menunjukkan strenght (kekuatan) yang dimiliki Disnaker Kota Balikpapan yaitu : 1) Rencana kerja terstruktur, 2) Regulasi ketenagakerjaan, 3) Sarana dan prasarana. Weakness (kelemahan) yang dimiliki Disnaker Kota Balikpapan yaitu : 1) Kurangnya SDM, 2) Keterbatasan anggaran, 3) Belum adanya UPTD BLK Kota Balikpapan. Opportunity (peluang) yang dimiliki Disnaker Kota Balikpapan yaitu :1) Perkembangan teknologi, 2) Keberadaan LPK Swasta, 3) Keberadaan BLK milik Provinsi Kaltim, 4) Lembaga Pelatihan milik Kementerian, 5) Pemagangan. Adapun threat (ancaman) yang dihadapi Disnaker Kota Balikpapan yaitu : 1) Pendatang dari luar daerah, 2) Mahalnya biaya pelatihan kerja. Sementara itu, kendala yang dihadapi oleh Disnaker Kota Balikpapan yaitu berasal dari dalam diri pencari kerja yang tidak serius untuk meningkatkan kompetensi dirinya serta keterbatasan LPK di Kota Balikpapan baik dari jumlahnya maupun standar mutu yang dimiliki.
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Pengaruh.Kompetensi dan Profesionalisme Kerja.Terhadap Kinerja Pegawai.Pada Kantor Kelurahan Kayuringin Jaya Kota.Bekasi
One of the measures of success for an individual, Team, or Organization lies in its performance. If the performance is high or increases, the organization is considered successful. However, if it is lower than the standard or declines, it can be deemed as not optimal. The purpose.of this.study is to ascertain.how much employee competence affects employee performance at the Kayuringin Jaya Village Office in Bekasi City, to analyze how work professionalism affects Employee Performance, and to assess the combined influence of.Competence and Work Professionalism on Employee Performance. This.research employs a. quantitative method with a sample size of 40 respondents, utilizing Saturation Sampling (Census) technique. Data collection was conducted using questionnaires. Instrument testing, multiple.linear.analysis, hypothesis.testing, and classical assumption testing are all part of the study. The findings indicate.that at the Kayuringin Jaya Village Office in Bekasi City, competence has a positive and significant influence on employee performance of 0.761 or 76.1%. Work Professionalism also has a favorable and significant influence of 0.635 or 63.5% on Employee.Performance at.the same office. The total effect.of.competence.and.work professionalism on.employee.performance is 0.763, or 76.3%, which is good and significant.
Collaborative Governance dalam Penanggulangan Potensi Banjir di Kota Malang (Studi pada Badan Penanggulangan Bencana Daerah Kota Malang)
This research discusses the role of Collaborative Governance in overcoming potential floods in Malang City. This research is motivated by the many flooding problems in several points in Malang City that have not been resolved. The aim of this research is to examine the role of Collaborative Governance in flood management in Malang City. The method used in this research is qualitative method. The informants in this research were the Regional Disaster Management Agency and the surrounding community. The results of this research show that the duties and responsibilities of the Regional Disaster Management Agency in dealing with disasters are quite good. On the other hand, the research results found that the factors that cause flooding are not only natural factors but also a lack of public concern for the environment. Apart from that, existing obstacles to flood management are also due to limited funds, lack of public awareness, and the existence of sectoral egos.