Sumidartiny, Ai Netty, Institut Ilmu Sosial dan Manajemen STIAMI, Jakarta, Indonesia

• Vol 1, No 6: Desember 2021 - Articles
  The Influence of Timeliness and E - Servqual On Customer Satisfaction With The Delivery Service PT Jalur Nugraha Ekakurir (JNE) Express (Case Study Of JNE Express Mindi Customers In North Jakarta)
  Abstract  PDF