Last Mile Delivery Collaboration Proposal to Achieve Delivery Cost Efficiency in E-Commerce

Sutandi Sutandi, Yuli Evitha, I Nyoman Purnaya

Abstract


The E-commerce market in Indonesia has grown significantly in the last couple of years and proved by the emerging of key players in the e-commerce field. This phenomenon affects the improvement of the logistic sector which is one of the backbones of E-Commerce. According to the data, logistic sectors contribute 24% to Indonesia’s gross domestic product (GDP) and 25% to logistic business income which is acquired from delivery services of E-Commerce goods (PwC, 2019). On the other hand, Indonesia is an archipelago country consisting of 17.500 islands with a width of 1.905-million kilometers square. With the geographical condition of Indonesia, it becomes a challenge for E-Commerce logistic industry practitioners. To overcome these problems, corporations should take actions such as system improvement and also collaboration to decrease distribution facility establishment cost, transportation facility establishment, cost-saving seen from distribution distances, total manpower, and lastly is improvement and maintenance system in each logistic corporation. To ensure success in collaboration, corporations should show commitment to the customers by giving the best and cheapest services in order to guarantee the success of the collaboration. Other things which can be done to achieve the success are by showing collaboration commitment to other E-Commerce logistic service providers by showing the willingness to share information and data about each other and lastly, the existence of collaborator whose or which responsible for connecting both parties, whether it is third party or information collaborating system.

Full Text:

PDF

References


Abdulsyani. (1994). Sociology: Schematics, Theory and Applied. Jakarta: Bumi Aksara.

Adebambo, S., Omolola, O., & Victor, A.D. (2016). Analysis of outsourching logistics service and customer satisfaction in manufacturing companies in south western nigeria. European Journal of Logistics, Purchasing and Supply Chain Management 4(1), 1-10

Chang, W. et al.(2016) ‘Supply chain integration and firm financial performance: A meta-analysis of positional advantage mediation and moderating factors’, European Management Journal, 34(3), pp. 282–295. doi: http://dx.doi.org/10.1016/j.emj.2015.11.008.

de Souza, R.; Goh, M.; Lau, H.C.; Ng, W.S.; Tan, P.S. Collaborative Urban Logistics—Synchronizing the Last Mile. Procedia Soc. Behav. Sci. 2014, 125, 422–431, doi:10.1016/J.SBSPRO.2014.01.1485.

Filina-Dawidowicz, L., & Postan, M. (2016). Optimal inventory control for perishable items under additional cost for deterioration reduction. LogForum, 12(2).

Istiqomah M., Marlena N. The effect of free shipping promos and online customer ratings on fashion product purchasing decisions. JOURNAL OF MANAGEMENT - VOL. 12 (2) 2020, 288-298.

McKinsey "The Digital Archipelago: How Online Commerce is Driving Indonesia's Economic Development", 2018.

Perdana YP. Supply Chain Integration: A Resource-Based Theory Overview. 1st Conference on Industrial Engineering and Halal Industries (CIEHIS) Industrial Engineering Study Program, Faculty of Science and Technology, UIN Sunan Kalijaga Yogyakarta 2019 ISSN 2715-5382308.

Petrovic, O.; Harnisch, M.J.; Puchleitner, T. Opportunities of mobile communication system for applications in last-mile logistics. In Proceedings of the 2013 IEEE International Conference on Advanced Logistics and Transport (ICALT), Sousse, Tunisia, 29–31 May 2013;

Ranieri, L, Digiesi S, Silvestri B and Roccotelli M. A Review of Last Mile Logistics Innovations in an Externalities Cost Reduction Vision, 9 March 2018, MDPI.

Rodrigue, J-P, (2017) (ed) The Geography of Transport Systems, Fourth Edition, London: Routledge. 440 pages. ISBN: 978-1-138-66957-4.

Simatupang, T. M., & Sridharan, R. (2005). The Collaboration Index: A Measure for Supply Chain Collaboration. International Journal of Physical Distribution and Logistics Management, 35(1), 44-62.

Somasundaram, R., Balasubramani, R., & Krishnamoorthy, V . (2013). Customer behaviour of courier service in erode district. Indian Journal of Research 2(1), 108-110.

Stefani, V., & Sunardi, O. (2014). The Role of Dependency, Commitment, Trust, and Communication, on Supply Chain Collaboration and Company Performance: Preliminary Study. Unit Research and Knowledge, School of Business and Management ITB, 322-333.

Sugiyono. 2008. Metode Kuantitatif, Kualitatif, dan Riset R&D Quantitative, Qualitative, and R&D Research Penerbit Alfa Beta, Bandung.

Suyanto, Muhammad. 2003a. Multimedia Tools to Improve Competitive Ability. Yogyakarta: Andi Publisher

Suyanto, Muhammad. 2003b. Advertising Strategy on the World's Top E-commerce Companies. Yogyakarta : Andi Publisher

Wang, Y.; Zhang, D.; Liu, Q.; Shen, F.; Hay Lee, L. Towards enhancing the last-mile delivery: An effective crowd-tasking model with scalable solutions. Transp. Res. Part E 2016, 93, 279–293.

Wu, I. L., Chuang, C. H. and Hsu, C. H. (2014) ‘Information sharing and collaborative behaviors in enabling supply chain performance: A social exchange perspective’, International Journal of Production Economics. Elsevier, 148, pp. 122–132. doi: 10.1016/j.ijpe.2013.09.016.




DOI: https://doi.org/10.31334/logistik.v5i2.1884

DOI (PDF): https://doi.org/10.31334/logistik.v5i2.1884.g891

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Jurnal Logistik Indonesia

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

_____________________________________________

Jurnal Logistik Indonesia

ISSN 2579-8952 (media cetak), 2621-6442 (media online)

Email : [email protected]/[email protected]

Website: http://ojs.stiami.ac.id/index.php/logistik

LISTED & INDEXED :


View My Stats