Pengaruh Pelayanan Koperasi Setjen DPR-RI Terhadap Kesejahteraan Karyawan Pegawai Negeri Sipil DPR-RI di Wisma Griya Sabha DPR-RI.

Authors

  • Martina Safitri Institut Ilmu Sosial dan Manajemen STIAMI
  • Amelia Amelia Institut Ilmu Sosial dan Manajemen STIAMI

DOI:

https://doi.org/10.31334/trans.v1i1.139

Keywords:

Quality of Service, Prosperity

Abstract

In the case of serving a person, the service has standardization to be run by employees in order to create a good influence, and the benchmark used in terms of service is as a reference quality of service to be provided or promised to customers or members. In accordance with the benchmark then the service must be created optimally and prime, which is the excellent service that is good service and even very good done by employees to customers or members. The purpose of this study is to determine the effect of cooperative service of the General Secretariat of the House of Representatives on the welfare of the employees of the DPR RI civil servants in Wisma Griya Sabha DPR RI.


This research method using descriptive method. This research was conducted for 3 (Three) months, ie from May to July 2011. The research was conducted at Wisma Griya Sabha DPR-RI with address Jl. Raya Peak kp. Kebon Cau Kopo, Cisarua Sub-district, Bogor Regency. The population of this research is Employee of Civil Servant of DPR-RI at Wisma Griya Sabha DPR-RI Bogor Regency, which amounts to 30 people.

                        The result of the research shows that the service of the general staff of the secretariat of DPR-RI can be quite good with the percentage of 43.3%. Welfare of the secretariat general staff of DPR-RI get percentage of 4.60% which means bigger than the service level of the General Staff Cooperative of DPR-RI Secretariat Based on regression and correlation analysis it can be seen that there is a positive relationship between Service Cooperative Employees Secretariat General DPRI -RI Against Employees' Welfare Employees.

References

Hanel, 1989, Pokok-pokok Pikiran Mengenai Organisasi Koperasi dan Kebijak-sanaan Pembangunan di Negara Berkembang, UNPAD, Bandung.

Hasibuan,Malayu. 2000Manajemen Sumber Daya Manusia. Edisi Revisi.Jakarta: PT Bumi Aksara

Siagian,Sondang P.(1994), Filsafat Administrasi, Jakarta : CV Haji Mas Agung

Soedjadi, FX. (1989). Organisasi dan Metode, Penunjang Berhasilnya Manajemen. Jakarta: Haji Masagung

Susilo Martoyo, ( 1992 ), Manajemen Sumber Daya Manusia, Edisi ke 2, ( 1992), BPFE UGM, Yogyakarta.

Yuyun, Wirasasmita. 1996. Fungsi Obyektif Koperasi. Ikopin, Bandung.

Downloads

Published

2018-07-31

Issue

Vol. 1 No. 1: Juni 2018

Section

Articles

License

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License

Please find the rights and licenses in Transparansi : Jurnal Ilmiah Ilmu Administrasi By submitting the article/manuscript of the article, the author(s) agree with this policy. No specific document sign-off is required.

  1. License

The commercial use of the article will be governed by the Creative Commons Attribution license as currently displayed on Creative Commons Attribution-ShareAlike 4.0 International License.

2. Author(s)' Warranties

The author warrants that the article is original, written by stated author(s), has not been published before, contains no unlawful statements, does not infringe the rights of others, is subject to copyright that is vested exclusively in the author and free of any third party rights, and that any necessary written permissions to quote from other sources have been obtained by the author(s).

3. User Rights

Transparansi : Jurnal Ilmiah Ilmu Administrasi spirit is to disseminate articles published are as free as possible. Under the Creative Commons license, Transparansi : Jurnal Ilmiah Ilmu Administrasi permits users to copy, distribute, display, and perform the work for non-commercial purposes only. Users will also need to attribute authors and Transparansi : Jurnal Ilmiah Ilmu Administrasi on distributing works in the journal and other media of publications.

4. Co-Authorship

If the article was jointly prepared by more than one author, any authors submitting the manuscript warrants that he/she has been authorized by all co-authors to be agreed on this copyright and license notice (agreement) on their behalf, and agrees to inform his/her co-authors of the terms of this policy. Transparansi : Jurnal Ilmiah Ilmu Administrasi will not be held liable for anything that may arise due to the author(s) internal dispute. Transparansi : Jurnal Ilmiah Ilmu Administrasi will only communicate with the corresponding author.

5. Miscellaneous

Transparansi : Jurnal Ilmiah Ilmu Administrasi will publish the article (or have it published) in the journal if the article’s editorial process is successfully completed. Transparansi : Jurnal Ilmiah Ilmu Administrasi editors may modify the article to a style of punctuation, spelling, capitalization, referencing and usage that deems appropriate. The author acknowledges that the article may be published so that it will be publicly accessible and such access will be free of charge for the readers as mentioned in point 3.

Every accepted manuscript should be accompanied by "Copyright Transfer Agreement"prior to the article publication.