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Vol 3, No 2: Maret 2022 Pengaruh Perilaku Konsumen terhadap Loyalitas Pembelian di Masa New Normal (Studi Kasus pada OneZo Indonesia) Abstract  PDF
Stephanie Rosanto
 
Vol 6, No 1: September 2024 Analisis Penanganan Guest Complaint dalam Upaya Meningkatkan Kepuasan Pelanggan (Studi Kasus F&B Service pada Matra 21 Resto, Grand Menteng Hotel Matraman) Abstract  PDF
Firdaus Suwarta
 
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