PENGARUH RELATIONSHIP MARKETING DAN KEPERCAYAAN KONSUMEN TERHADAP MINAT BELI ALBUM K-POP TREASURE (STUDI KASUS PADA KOMUNITAS PENGGEMAR ALBUM TREASURE DI JAKARTA)
Abstract
Interest among the community of fans of the album ‘Treasure’ in Jakarta.. The research method
used was a quantitative method. Data collection was done through the distribution of
questionnaires. The population in this study were fans of the K-Pop album ‘Treasure’ in Jakarta.
The sampling technique used was nonprobability sampling with purposive sampling method and
the Hair.et.al formula, where a sample is taken at least 5 times from the number of questions items
contained in the questionnaire. The result was a sample consisting of 130 respondents (26x5). The
collected data were analyzed using multiple linear regression analysis with the help of the IBM
SPSS Statistics Version 28 Program.. The results showed that: (1) Relationship Marketing had a
positive and significant effect of Buying Intrest, with an influence value 31,4; (2) Consumer Trust
has a positive and significant effect on Buying Interest, with an influence value of 28,1%; (3)
Relationship Marketing and Consumer Trust simultaneously have a positive and significant effect
on Buying Interestm with an influence value of 34,5%, of which the remaining 65,5% is influenced
by other factors not included in this study.
Keywords
Full Text:
PDFReferences
Buku :
Duwi Priyatno, (2013). “Analisis Korelasi, Regresi, dan Multivariate dengan SPSS”
Cetakan 1. Yogyakarta: Gava Media.
Fahmi, Irham. (2017). Pengantar Ilmu Administrasi Bisnis. Bandung: Alfabeta
Ghozali, Imam. 2016. Aplikasi Analisis Multivariete Dengan Program IBM SPSS 23
(Edisi 8). Cetakan ke VIII. Semarang : Badan Penerbit Universitas Diponegoro.
Ghozali, Imam. 2011. “Aplikasi Analisis Multivariate Dengan Program SPSS”. Semarang:
Badan Penerbit Universitas Diponegoro.
Hair, Joseph F., et.al. 2010. Multivariate Data Analysis. Fifth Edition. New York: Prentice
Hall.
Husein, Umar. 2011. Metode Penelitian Untuk Skripsi dan Tesis Bisnis Edisi 11. Jakarta: PT
Raja Grafindo Persada
Kamaluddin, apiaty. (2017). Administrasi Bisnis. Makassar: CV Sah Media.
Pappers, Don dan Rogers, M. (2004). Managing Costumer Relationships: A Strategic
Framework. USA: Jhon Wiley And Sonc, Inc.
Siagian, P. Sondang. (2017). Filsafat Administrasi. Jakarta: PT. Bumi Aksara
Sugiyono. (2011). Metode Penelitian Administrasi. Bandung: Alfabeta
Sugiyono. (2016). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Tjiptono, Fandy. (2014). Manajemen Pemasaran Jasa. Yogyakarta: CV. Andi Offset.
Jurnal :
Adidarma, W., & Anwar , R. (2016). Pengaruh Kepercayaan Dan Risiko Pada Minat Beli
Bellanja Online. Jurnal Manajemen dan Bisnis Sriwijaya Vol. 14 No.2 Juni 2016, 156-
Adji, J., & Semuel, H. (2014). Pengaruh Satisfaction Dan Trust Terhadap Minat Beli
Konsumen (Purchase Intention) Di Starbucks The Square Surabaya. Jurnal
Manajemen Pemasaran Petra Vol. 2, No. 1, (2014) 1-10, 1-10.
Agustian, T. Pengaruh dimensi variabel relationship marketing terhadap kepercayaan
konsumen dan minat pembeli ulang pada ritel indomaret di kecamatan rambipuji.
Skripsi (Jember: Fak: Ekonomi Universitas Jember, 2011)PENGARUH RELATIONSHIP MARKETING DAN KEPERCAYAAN KONSUMEN
TERHADAP MINAT BELI ALBUM K-POP TREASURE (STUDI KASUS PADA KOMUNITAS
PENGGEMAR ALBUM TREASURE DI JAKARTA)
| Jurnal Administrasi Bisnis Vol 1 No 5 Oktober 2021
Chandra, A. (2013). Pengaruh aktivitas customer relationship marketing terhadap kepuasan
pelanggan melalui manfaat penerapan relationship marketing di excelso galaxy mall
surabaya. Jurnal Strategi Pemasaran, 1(2), 1-8.
Hanjani, V. P. (2019). Korean Pop sebagai Identitas Subkultur iKONIC (Doctoral dissertation,
Fakultas Ilmu Budaya).
Hindarto, Peter Daud. 2013. Hubungan Relationship Marketing Dengan Loyalitas Pelanggan
Ritel. Jurnal JIBEKA Volume 7, No 3 Agusus 2013: 41-46.
Listyawati, I. H. (2013). Implementasi Relationship Marketing Sebagai Strategi
Mempertahankan Loyalitas Pelanggan. Jurnal Bisnis, Manajemen, dan
Akuntansi, 1(2).
Mashudi, A. (2020). Pengaruh motivasi konsumen, persepsi kualitas dan kepercayaan
konsumen terhadap minat beli pada Wisata Kuliner Bebek Sinjay
Bangkalan (Doctoral dissertation, Universitas Islam Negeri Maulana Malik Ibrahim).
Ngoc Thang Haa, T. L. (2019). The effect of trust on consumers’ online purchase intention:
An integration of TAM and TPB. Management Science Letters.
Purwati, V. D., & Hidayati, L. A. (2018). Pengaruh Relationship Marketing, Keamanan
Transaksi, Kepercayaan Dan Kualitas. Prosiding Business and Economics Conference
In Utilizing of Modern Technology, 712-725.
Salam, H. (2016). Pengaruh Kualitas Produk, Harga Dan Citra Merek Terhadap Customer
Trust Dan Dampaknya Pada Kepuasan Konsumen (Survey Pada Pengguna Sepeda
Motor Yamaha Mio di Fakultas Ekonomi Universitas Pasundan Bandung) (Doctoral
dissertation, Fakultas Ekonomi Unpas Bandung).
Saputra dan Ariningsih. (2014). Masa Depan Strategi Relationship Marketing pada industry
Jasa Perbankan. Jurnal Manajemen dan Binis., Volume 10 No.1. Hal 1-15
Sarjita. (2020). Pengaruh Kepercayaan Dan Keamanan Terhadap Minat Beli Konsumen
Secara Online Pada Situs Olx. JBMA – Vol. VII, No. 1, Maret 2020, 69-82.
Tugiso, I., Haryono, A. T., & Minarsih, M. M. (2016). Pengaruh Relationship Marketing,
Keamanan, Kepercayaan Dan Kualitas Pelayanan Terhadap Keputusan Pembelian
Online Shop Dan Loyalitas Konsumen Sebagai Variabel Intervening (Studi Kasus
Pada Onlineshop “Numira” Semarang). Journal Of Management, Volume 2 No.2
Maret 2016, 1-18.
Wicaksono, S. A. (2015). Pengaruh merek dan desain terhadap minat beli
konsumen (Doctoral dissertation, UNIVERSITAS NEGERI SEMARANG)
DOI: https://doi.org/10.31334/jambis.v1i5.2323
DOI (PDF): https://doi.org/10.31334/jambis.v1i5.2323.g1032
Refbacks
- There are currently no refbacks.
Copyright (c) 2022 JAMBIS : Jurnal Administrasi Bisnis
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
JAMBIS : Jurnal Administrasi Bisnis
ISSN 2775-2615 (Media Online)
Email : [email protected]
Website: http://ojs.stiami.ac.id/index.php/JUMABI/index
INDEKS BY:
|