Analisis Efektivitas Pelayanan Pendaftaran Rawat Jalan Melalui Aplikasi Sistem Berobat Jalan Online di Rumah Sakit Umum Daerah dr. Chasbullah AbdulMadjid Kota Bekasi

Authors

  • Irfan Choirul Fazri Institut Ilmu Sosial dan Manajemen STIAMI
  • Wahidin Septa Zahran Institut Ilmu Sosial dan Manajemen STIAMI

DOI:

https://doi.org/10.31334/jiap.v3i5.3404

Abstract

In handling a large number of queues and the gathering or overflowing of prospective patients at the registration counter, a breakthrough   in   health   services   is   needed   with   the   speed   and response of officers to prepare patient files or data appropriately. A long waiting time resulted in a lack of treatment support facilities and delays in information, so a health service was created by using an application called the Online Outpatient Treatment System (SIBEROJOL) application. This study aimed to provide outpatient health     services     online.     The     Regional     General     Hospital     dr. Chasbullah Abdulmadjid, Bekasi City has a web-based application called SIBEROJOL as a digital-based system that is used for services in storing data on prospective outpatient patients. The SIBEROJOL application has health services in online outpatient registration. The research     method     used     in     this     research     was     qualitative     with descriptive     research     type.     In     collecting     the     data,     researchers employed observation, documentation, and interviews. The researchers examined the object of study and hold direct interactions with informants. The results showed the effectiveness of outpatient registration services by applying the Online Outpatient Treatment System at the Regional General Hospital (RSUD)   dr. Chasbullah Abdulmadjid, Bekasi City, has not been effective because there were several obstacles. However, several efforts and solutions must be considered.

References

Arikunto, S. (2019). Prosedur Penelitian. Jakarta: Rineka cipta.

Budihar dalam (Prahasta, 2018) Prahasta, Sistem Informasi Geografis Konsep -Konsep Dasar (Perspektif Geodesi & Geomatika), Edisi Revisi. Bandung : Informatika Bandung, 2014.

Firmansyah, 2016. Analisis perbandingan Trading Volume Activity dan Abnormal Return sebelum sesudah Stock split. Jurnal ilmu dan riset Manajemen, Vol 5, no 5.

FreddyFredy 2017. Teknik Membedah Kasus Bisnis Analisis SWOT. Jakarta : PT.Gramedia Pustaka Utama.

Jogiyanto, H. M. (2017). Analisis dan Desain (Sistem Informasi Pendekatan Terstruktur Teori dan Praktek Aplikasi Bisnis). Penerbit Andi.

Kasmir. 2017. Customer Service Excellent: Teori dan Praktik. PT Raja Grafindo Persada: Jakarta. Kamaluddin, Apiaty. (2017). Administrasi Bisnis. Makassar: CV Sah Media.

Mahmudi. (2015). Manajemen Kinerja Sektor Publik Edisi 3. Yogyakarta: Unit Penerbitan dan Percetakan Sekolah Tinggi Ilmu Manajemen YKPN. Mardiasmo. (2017). Perpajakan Edisi Terbaru. Yogyakarta. Andi

Makmur. 2015. Efektivitas Kebijakan Kelembagaan Pengawasan. Bandung: Refika Aditama. Rahman.2017.Kualitas Kehidupan Kerja; Suatu Tinjauan Literatur dan Pandangan dalam Konsep Islam.Jurnal Ilmiah Cano Ekonomos Vol.6 No.1 Januari 2017

Siagian, Sondang P. 2014. Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung:Alfabeta,CV.https://massugiyantojambi.wordpress.com/2011/04/15/teori-motivasi/ Sugiyono (2015). Metode Penelitian Kombinasi (Mix Methods). Bandung: Alfaeta

Sugiyono, 2013 metode penelitian pendidikan pendekatan kuantitatif dan kualitatif dan R&D.Bandung:Alfabeta.

Miles dan Huberman, Mulyadi (2021) Metode Penelitian Praktis Kuantitatif dan Kualitatif Publika Institut. Hal 206-215.

JURNAL :

Ade Christian1 , Fattya Ariani2 (2019) Jurnal Manajemen informatika volume 6 (2019) Sistem Informasi Pendaftaran Online Pasien Rawat Jalan Berbasis Web

Arief Rusman 1, Kresna Ramanda 2, Rizka Syaleha 3 (2 September 2021) jurnal Suara Wawasan Sukabumi jurnal di bidang ilmu computer Vol.9 No.2 September 2017 Sistem Informasi Pendaftaran Pasien Rawat Jalan Secara Online Menggunakan Metode Extreme Programming.

Duncan (dalam Harahap, Badarudin & Harahap, 2021) Efektivitas Penerapan Sistem E-Planning Dalam Perencanaan Pembangunan di Pemerintahan Kabupaten Tapanuli Selatan

Kusnadi1, Nani Purwati 2, Lina Ayu Safitri 3 (2 November 2019) jurnal INTEK Vol. 2 Nomor 2 November 2019 Aplikasi Sistem Pendaftaran Online Pasien Rawat Jalan Berbasis Web Pada Rumah Sakit Umum Pku Muhammadiyah Bantul Yogyakarta

Masniah International Journal of Advanced Research in Artificial Intelligence, Vol. 4, No.12, 2015 An Implementation Of Outpatient Online Registration Information System Of Mutiara Bunda Hospital

Putri, A.A.I.D. 1 ,Karsana, I W.W. 2 Diaris, N.M. 3 (2 Desember 2022) Jurnal publikasi kesehatan bali Vol. 4, No. 2 Desember 2022 Analisis Efektivitas Implementasi Sistem Reservasi Online Pasien Rawat Jalan Pada Poli Jantung Berbasis Web Di Rumah Sakit Tk Ii Udayana

RahmadhanI 1,Oktamiani za2, Yulfa Yulia3, Nurmaiyulisma aisyah4 Indonesian Journal of Health

Information Management (IJHIM) Volume 2 No. 3 (2022) Analisis Penerapan Aplikasi Sistem Pendaftaran Online(E- Health) Pada rumah Sakit

Downloads

Published

2023-10-12

Issue

Section

Articles