Pengaruh Komunikasi, Teknologi Informasi Dan Motivasi Intrinsik Terhadap Kinerja Pegawai Pada Kantor Kecamatan Jatiasih Kota Bekasi

Abstrak

This study aims to analyze the influence of communication, information technology, and intrinsic motivation on employee performance in improving public service quality at the Jatiasih Sub-District Office, Bekasi City. The research method employed is a quantitative approach, utilizing multiple linear regression to test the relationship between independent variables (communication, information technology, and intrinsic motivation) and the dependent variable (employee performance). The research findings indicate a positive and significant relationship between communication and employee performance, with a regression coefficient value of 0.556, a t-value of 8.432, and significance of 0.000 (p < 0.05). Information technology also significantly influences employee performance, with a regression coefficient of 0.140, a t value of 3.065, and significance of 0.003 (p < 0.05). Furthermore, intrinsic motivation significantly affects employee performance with a regression coefficient of 0.113, a t-value of 2.034, and significance of 0.047 (p < 0.05). Based on these results, the study suggests that enhancing communication quality, utilizing information technology, and improving intrinsic motivation can improve employee performance in delivering better public services.