Pengaruh Capacity Building Dan Fasilitas Kerja Terhadap Kinerja Karyawan Dengan Motivasi Kerja Sebagai Variabel Intervening (Studi Pada Unit Airport Operation & Services PT Angkasa Pura Indonesia)

Penulis

DOI:

https://doi.org/10.31334/88fvy154

Kata Kunci:

Capacity building, Work facilities, Work motivation, Employee performance

Abstrak

The success of the company is very dependent on strategic human resource management (HR), which not only focuses on productivity but also the quality and development of employees' capabilities as the main assets. In the Airport Operation & Services Unit of PT Angkasa Pura Indonesia, employee performance is still not optimal with the results of the Key Performance Indicator (KPI) which is still below the target, including aspects of quantity, quality, knowledge, implementation of tasks, and responsibilities. The causal factors include limited work space, facilities that are less modern and have not fully implemented industrial technology 4.0, as well as work motivation that has not been maximized, so it needs special attention in managing human resources and providing work facilities so that performance and Employee productivity increases to support the company's sustainability. This study aims to find out and analyze the magnitude of the effect of capacity building and work facilities on employee performance with work motivation as an intervening variable (study of PT Angkasa Pura Indonesia Airport Operation & Services Unit), this research method Using a quantitative approach, data collection techniques using questionnaires, the population in this study are all employees of PT Angkasa Pura Indonesia Airport Operation & Services Unit as many as 95 respondents, reduced researchers 1 person, so sampling techniques use saturated samples A total of 95 respondents. This study also uses Structural Equation Modeling (SEM) analysis with an alternative model, the Partial Least Squares (PLS). Based on the results of the study show that 1) Capacity Building does not have a significant positive effect on employee work motivation, 2) Work facilities have a significant positive effect on employee work motivation, 3) Capacity Building has a significant positive effect on performance Employees, 4) Work facilities have a significant positive effect on employee performance, 5) Work motivation has a significant positive effect on employee performance, 6) Work motivation does not mediate the effect of capacity building on employee performance, 7) Work motivation to mediate the influence of facilitieswork on employee performance. The R-Square value is 75.4%, while the Q-Square value is 92.5% and the remaining 7.5% 

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2026-09-29

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