Implementasi Aplikasi CEISA Patroli Laut Dalam Digitalisasi Administrasi Pengawasan Laut pada Pangkalan Sarana Operasi Bea Cukai Tipe B Tanjung Priok
(Implementation of the CEISA Sea Patrol Application in the Digitalization of Maritime Surveillance Administration at the Tanjung Priok Type B Customs)
DOI:
https://doi.org/10.31334/jj9egk96Kata Kunci:
Implementasi Kebijakan; CEISA Patroli Laut; Digitalisasi Administrasi; Pengawasan Laut; Kepabeanan;Abstrak
Indonesia sebagai negara kepulauan menghadapi tantangan yang kompleks dalam pengawasan wilayah laut, khususnya dalam mencegah penyelundupan dan pelanggaran kepabeanan. Dalam mendukung transformasi digital administrasi pengawasan laut, Direktorat Jenderal Bea dan Cukai mengembangkan Aplikasi CEISA Patroli Laut sebagai bagian dari sistem Customs-Excise Information System and Automation (CEISA). Penelitian ini bertujuan untuk menganalisis implementasi Aplikasi CEISA Patroli Laut dalam digitalisasi administrasi pengawasan laut pada Pangkalan Sarana Operasi Bea Cukai Tipe B Tanjung Priok. Penelitian menggunakan pendekatan deskriptif kualitatif dengan teknik pengumpulan data melalui observasi, wawancara mendalam, dan dokumentasi terhadap lima informan yang terlibat langsung dalam pelaksanaan patroli laut. Analisis data dilakukan menggunakan teori implementasi kebijakan George C. Edward III yang meliputi aspek komunikasi, sumber daya, disposisi, dan struktur birokrasi. Hasil penelitian menunjukkan bahwa implementasi Aplikasi CEISA Patroli Laut telah mendukung digitalisasi administrasi pengawasan laut melalui peningkatan efisiensi administrasi, integrasi data patroli, dan dokumentasi kegiatan yang lebih sistematis. Namun demikian, implementasi aplikasi belum berjalan secara optimal karena masih ditemukan kendala berupa keterbatasan jaringan internet, kurangnya pelatihan teknis bagi pengguna, belum meratanya penyampaian informasi terkait pemanfaatan aplikasi, serta belum optimalnya penggunaan seluruh fitur yang tersedia. Disposisi pelaksana yang positif dan struktur birokrasi yang jelas menjadi faktor pendukung dalam implementasi kebijakan. Penelitian ini menyimpulkan bahwa Aplikasi CEISA Patroli Laut berkontribusi dalam mendukung transformasi digital administrasi pengawasan laut, namun masih diperlukan penguatan infrastruktur teknologi, peningkatan kapasitas sumber daya manusia, dan optimalisasi sistem untuk meningkatkan efektivitas implementasi secara berkelanjutan.
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