Pengaruh Persepsi Resiko dan Persepsi Manfaat Terhadap Niat Beli Konsumen Secara Online ( Studi Kasus Pembelian Barang Elektronik di Kaskus.com)

Authors

  • Yoka Mai Patria Institut Ilmu Sosial dan Manajemen STIAMI

DOI:

https://doi.org/10.31334/abiwara.v2i2.1664

Keywords:

Persepsi Resiko, Persepsi Manfaat, Niat Beli

Abstract

Belakangan ini banyak bermunculan berbagai situs online shop, diantaranya bukalapak, olx, tokopedia, elevenia, lazada, kaskus, zalora, dll. Berbeda dengan online shop seperti zalora, produk-produknya langsung ke pembeli. Meski produk orang lain yang di jual, tapi aktivitas upload produk dan hingga delivery dilakukan pemilik toko online. berbeda dengan kaskus, penjual adalah perorangan yang sesekali menjual dagangan atau barang pribadi ke pembeli via marketplace. Calon pembeli yang tertarik bisa kontak, melihat barang & transaksi langsung ke penjual. Tidak ada jaminan karena tidak memiliki toko. Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh persepsi resiko terhadap niat beli konsumen online di kaskus, seberapa besar pengaruh persepsi manfaat terhadap niat beli konsumen online di kaskus, seberapa besar pengaruh persepsi resiko & persepsi manfaat terhadap niat beli konsumen online di kaskus. Dalam hal ini penulis, menggunakan data primer yang di dapat dengan penyebaran kuesioner kepada masyarakat Jakarta Pusat yang langsung menjadi responden yaitu sebanyak 165 responden. Berdasarkan hasil penelitian, persepsi resiko memberikan pengaruh yang signifikan sebesar 15,5% terhadap niat beli konumen. Persepsi manfaat memberikan pengaruh yang signikan sebesar 11,2% terhadap niat beli konsumen. Adapun secara bersama-sama, persepsi resiko dan persepsi manfaat signifikan berpengaruh terhadap niat beli sebesar 21,7%

References

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Published

2021-03-29

Issue

Vol. 2 No. 2: Maret 2021

Section

Articles

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