PENGARUH KINERJA PEMASOK DAN LOKASI PEMASOK TERHADAP KINERJA OPERASIONAL BENGKEL (STUDI KASUS BENGKEL AHASS KOTA BEKASI)

Abstract

The study was conducted at AHASS Garage Bekasi City. The study aimed to investigate the result of data analysis on the effect of supplier performance and supplier location on garage operational performance at AHASS Garage Bekasi City by distributing questionnaires to 55 respondents. The research method used was quantitative research method. The result of calculation and data analysis was obtained using SPSS version 23.From the result of calculation using SPSS version 23, partially (t) supplier performance (X1) had positive and significant effect on garage operational performance (Y) for 24.199, supplier location (X2) had positive and significant effect on garage operational performance (Y) for 30.918. The result of F test (simultaneous) showed that supplier performance and supplier location had positive and significant effect simultaneously on garage operational performance. From determination test (R²), the result of data processing showed that the value of R square was 0.968 or 96.8%. It indicated that supplier performance and supplier location had effect on garage operational performance for 96.8% while the remaining 3.2% was affected by other variables not studied by the writer.