The Effect of Remote Working on Jobs Satisfaction and Job Performance Through  Work-Life Balance in IT Companies

Authors

DOI:

https://doi.org/10.31334/wwyne613

Keywords:

Remote Working; Work Life Balance; Job Satisfaction; Job Performance;

Abstract

This study aims to examine the effect of remote working on job satisfaction and job performance with the mediating role of work-life balance in IT company employees. Quantitative methods were used with a descriptive approach, through distributing online questionnaires using Google Form to respondents selected by purposive sampling. Data were analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). The results showed that remote working has a significant effect on work-life balance. Work-life balance has a significant effect on job satisfaction and job performance, while job satisfaction also has a significant effect on job performance. The mediation test proves that work-life balance mediates the effect of remote working on job satisfaction and job performance. This study has several limitations, such as the scope that only includes IT companies in the JABODETABEK area, online data collection methods, and quantitative approaches. In addition, the variables used are still limited. Future research is recommended to expand the scope of industries and regions, add relevant variables in the context of remote working, and consider a mixed methods approach to obtain a more comprehensive understanding. Managerial implications show the importance of designing a remote working system that supports flexibility, effective communication, and balanced workload management to maintain employee satisfaction and performance in the IT industry. 

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Published

2026-03-31

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