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• Analysis of Learning and Growth, Business Processes, Costs and Service Innovation on Customer Loyalty with Customer Satisfaction as an Intervening Variable

  Ronaldo Simanjuntak, Hery Margono

  230-241

  2022-09-24

• The Influence of Social Media Instagram @Coummuterline on Sales of Multi Trip Cards (KMT) at PT. Indonesian Commuterline Train

  Yuli Evitha, Cindy Maulindra Hidayat

  221-237

  2024-09-06

• PENGARUH KUALITAS PELAYANAN DAN NILAI PELANGGAN TERHADAP TINGKAT KEPUASAN MAHASISWA (STUDI KASUS DI UNIVERSITAS AZZAHRA JAKARTA)

  Asep Candra Hidayat

  187-209

  2018-03-06

• PENGARUH STRATEGI PEMASARAN DAN PELAYANAN PERGURUAN TINGGI TERHADAP KEPUASAN PELANGGAN PROGRAM UNGGULAN STRATA SATU (S1) SEKOLAH TINGGI ILMU ADMINISTRASI MANDALA INDONESIA (STIAMI)

  Suparman Suparman

  105-126

  2018-02-27

• Increasing Gojek Customer Satisfaction through Improving Service Quality, Price Perception, and Promotions

  Galih Priambodo, Bonifasius MH Nainggolan

  1-12

  2024-03-03

• The Effect of Service Quality on Customer Satisfaction at Securities Companies

  Andi Hidayat Muhmin

  320-331

  2023-09-29

• Factors Influencing Customer Satisfaction With Demand for Make Up Artist (MUA) Services

  Salsa Dwi Fortuna, Sry Wahyuny Mustafa, Mustafa Muhani

  345-355

  2024-12-11

• Analysis of Factors Affecting Customer Satisfaction and Customer Loyalty in the Shopee Marketplace

  Rejhi Yunus Siringo Ringo, Dihin Septyanto, Abdul Haeba Ramli

  293-310

  2023-09-29

• Impact of Price Perception, Service Quality, and Brand Image on Customer Satisfaction in Hajj And Umrah Travel Services

  Shynta Permata, Heri Susanto, Rumna Rumna

  369 – 379

  2025-09-06

• Influence of Price and Timeliness of Delivery Towards Customer Satisfaction (Shopee Express, Hub Koja, Plumpang, Semper, North Jakarta)

  Syiffa Nurkhoiriyah, Yusup Rachmat Hidayat

  197-206

  2024-05-28