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Vol 19, No 1: March 2022 Improving Customer Satisfaction through Trust in "Bandung Tour on Bus (Bandros)" by Taking Into Account The Contribution of Service Quality and Brand Image Abstract  PDF
Soerjanto Soerjanto, Bonifasius MH Nainggolan
 
Vol 18, No 2: September 2021 Analysis of The Effect of Quality Service and Marketing Relation on Customer Loyalty Through Customer Satisfaction at Ratna Dewi Skin Care Clinic Metropolitan Mall Bekasi Abstract  PDF
Tri Andari Ratna Widyastuti
 
Vol 21, No 1: Maret 2024 The Influence of Procedural Justice on Work Engagement And Turnover Intention Abstract  PDF
Dodi Ria Atmaja, Lidya Marika
 
Vol 20, No 1: March 2023 Analysis of the Relationship Between E-Learning Service Quality and Student Trust, Student Satisfaction, and Student Loyalty Abstract  PDF
Dodi Ria Atmaja, Heldina Marta br Sagala
 
Vol 20, No 1: March 2023 Analysis of Retreatment Intention Influenced Quality of Service, Patient Trust, Healthy Culture, Dimediation of Patient Satisfaction at Betawi Hospital, North Jakarta Abstract  PDF
Moehammad Unggul Januarko, Nia Puspita Hapsari, Irwan Sofwan
 
Vol 13, No 1: march 2016 PENGARUH KERELASIAN PEMASARAN DAN CITRA PERGURUAN TINGGI TERHADAP KEPERCAYAAN MAHASISWA PROGRAM DIPLOMA PADA SEKOLAH TINGGI ILMU ADMINISTRASI MANDALA INDONESIA DI JAKARTA Abstract  PDF
Nur Fitri Rahmawati
 
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