Audit Sistem Pos Kafe Batas Menggunakan Framework Cobit 2019
DOI:
https://doi.org/10.31334/transparansi.v8i2.5375Abstrak
Sistem Point of Sale (POS) berperan penting dalam mendukung kegiatan operasional bisnis seperti transaksi, manajemen stok, dan pelaporan keuangan. Namun, implementasi sistem POS di Kafe Batas masih menghadapi kendala berupa pemanfaatan fitur yang belum optimal dan tidak adanya evaluasi kinerja secara berkala. Penelitian ini bertujuan untuk melakukan audit tata kelola sistem POS menggunakan framework COBIT 2019 guna mengidentifikasi kesenjangan kapabilitas dan memberikan rekomendasi perbaikan. Metode penelitian menggunakan pendekatan COBIT 2019 yang mencakup Goals Cascade, Design Factors, serta pengukuran tingkat kapabilitas proses. Data dikumpulkan melalui kuesioner dan wawancara dengan pengguna sistem POS di Kafe Batas. Hasil penelitian menunjukkan adanya kesenjangan antara tingkat kapabilitas saat ini dan kondisi yang diharapkan, terutama pada fitur manajemen stok dan laporan keuangan. Rekomendasi perbaikan meliputi peningkatan pelatihan pengguna, optimalisasi fitur sistem POS, serta penerapan evaluasi berkala. Penelitian ini diharapkan dapat memberikan kontribusi praktis terhadap pengembangan tata kelola teknologi informasi pada usaha kecil dan menengah serta menjadi dasar bagi peningkatan efektivitas sistem informasi di masa depan.
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