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Vol 1, No 6: Desember 2021 Pengaruh Kualitas Produk Dan Kualitas Pelayanan Terhadap Kepuasan Konsumen (Studi Pada the Body Shop Botani Square Mall Bogor) Abstract  Download
Laras Nur Aini, Nidaul Izzah
 
Vol 2, No 5: Oktober 2022 Pengaruh Harga Kualitas Pelayanan Paket Data Indosat Ooredoo Terhadap Kepuasan Pelanggan Di PT. Multi Media Selular Jakarta Timur Abstract  PDF
Catharina Frisca Apriliana Aini Catharina Frisca Apriliana Aini, Abdul Gofur Abdul Gofur
 
Vol 3, No 4: Agustus 2023 PENGARUH KUALITAS PELAYANAN DAN KEPERCAYAAN TERHADAP KEPUASAN PELANGGAN JASA FORWARDING PADA PT. ANDALAS MEGA UTAMA JAKARTA UTARA Abstract  PDF
Anita Yuniar, Hanuna Shafariah
 
Vol 3, No 3: Juni 2023 Pengaruh Cita Rasa dan Harga Terhadap Kepuasan Pelanggan Pada D’Besto Chicken & Burger di Daerah Jakarta Barat Abstract  PDF
Nuraina Nuraina, Mohammad Sofyan
 
Vol 1, No 5: Oktober 2021 THE INFLUENCE OF TIMELINESS AND E-SERVQUAL ON CUSTOMER SATISFACTION WITH THE DELIVERY SERVICE PT. JALUR NUGRAHA EKAKURIR (JNE) EXPRESS (CASE STUDY OF JNE EXPRESS MINDI CUSTOMERS IN NORTH JAKARTA) Abstract  PDF
Putri Anggraini, Ai Netty Sumidartiny
 
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