Efektivitas Inovasi Pendaftaran Haji Melalui Aplikasi Haji Pintar Di Kantor Kementrian Agama Kota Bekasi

Authors

  • Krishantoro Krishantoro Institut Ilmu Sosial dan Manajemen STIAMI, Jakarta
  • Diana Prihadini Institut Ilmu Sosial dan Manajemen STIAMI, Jakarta
  • Aramia Fachria Institut Ilmu Sosial dan Manajemen STIAMI, Jakarta
  • Alfiyani Dewi Rakadita Institut Ilmu Sosial dan Manajemen STIAMI, Jakarta

DOI:

https://doi.org/10.31334/transparansi.v4i2.2888

Keywords:

Effectiveness, Innovation, Hajj Registration Trough the Smart Application,

Abstract

This study aims to analyze of Hajj registration trough the Smart Hajj Application at the office of the Ministry of Religion of Bekasi City. This research methos used descriptive qualitative. This is a research method that produces data based on the idea that realy is not an objective formation, but is constructed through a process of interaction in community and cultural groups. The smart hajj application at the Bekasi City Ministry of Religion has been really effective. The obstacle of the smart hajj application is that there are frequent disturbances in the smart hajj application system, making it difficult for prospective pilgrims to access it. Efforts are being made to upgrade the smart hajj application system and add new features.

References

Buku

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Jurnal

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Sumber Lainnya

] KepmenPAN Nomor 81 tahun 1993 Tentang Pedoman Tata Laksana Pelayanan Umum. KepmenPAN nomor 63 Tahun 2003 Tentang Pedoman Umum Penyelenggaraan Pelayanan Publik.

] KepmenPAN Nomor 63/KEP/M.PAN/7/2003 Tentang Pedoman Pelaksanaan Pelayanan Satu Atap Menpan dan RB No. 30/2014 Tentang Pedoman Inovasi Pelayanan Publik,serta Kebutuhan Inovasi LAN. PerMen Nomor 29 tahun 2015 Tentang Penyelenggaraan Ibadah Haji Reguler. PMA No 14 Tahun 2012 Tentang Penyelenggaraan Ibadah Haji Reguler

] PMA No 29 tahun 2015 Tentang Perubahan atas PMA Nomor 14 tahun 2012 PP No 05 Tahun 2018 Tentang Pengelolaan Keuangan Haji

] Undang-Undang Nomor 25 tahun 2009 tentang Pelayanan Publik

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Published

2021-12-31

Issue

Vol. 4 No. 2: Desember 2021

Section

Articles

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