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Vol 19, No 1: March 2022 Analysis of Product Quality, Service Quality, and Customer Satisfaction at Waroeng Special Sambal "SS” West Jakarta Abstract  PDF
Abdul Gofur
 
Vol 15, No 2: September 2018 Analisis Implementasi Etika Bisnis Islam pada Usaha Jual Beli Mobil Bekas di PT Berlian Abadua Satu Abstract  PDF
Ahadin Sadri
 
Vol 19, No 1: March 2022 The Effect of Diferentiation, Price, and Facility on Customers’ Satisfaction (Case Study on Goen Authentic In East Jakarta) Abstract  PDF
Siti Mariam, Egi Panji Kresna, Abdul Haeba Ramli
 
Vol 19, No 1: March 2022 Improving Customer Satisfaction through Trust in "Bandung Tour on Bus (Bandros)" by Taking Into Account The Contribution of Service Quality and Brand Image Abstract  PDF
Soerjanto Soerjanto, Bonifasius MH Nainggolan
 
Vol 18, No 2: September 2021 The Influence of Service Quality and Brand Image on Loyalty Through Satisfaction Grab-Bike Customers in Bekasi City Abstract  PDF
Rahajeng Ariyani, Agus Riyanto, Efendi Efendi
 
Vol 18, No 1: March 2021 Quality of Service As an Element Improving Customer Satisfaction Bank Mandiri Syariah Regional III Jakarta Abstract  PDF
Dickdick Sodikin, Abdul Muslim
 
Vol 18, No 1: March 2021 The Relationship Between Perceptions of Service Value and Service Quality on Customer Satisfaction Abstract  PDF
Jalaludin Al-Mahali
 
Vol 18, No 3: December 2021 - SPECIAL ISSUE Quality of Service to Customer Satisfaction at Cafe Kofi Sawangan Depok Abstract  PDF
Amelia Azura Diva, Benny Osta Nababan, Septa Riadi
 
Vol 19, No 2: September 2022 Analysis of Learning and Growth, Business Processes, Costs and Service Innovation on Customer Loyalty with Customer Satisfaction as an Intervening Variable Abstract  PDF
Ronaldo Simanjuntak, Hery Margono
 
Vol 20, No 2: September 2023 Company Policy Model on Products and Services in the Implementation of After Sales Services in Indonesia Abstract  PDF
Dipa Teruna, Tedy Ardiansyah
 
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