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Vol 1, No 4: Agustus 2021 Pengaruh Customer Experience Dan Kepuasan Pelanggan Pelanggan Terhadap Loyalitas Pelanggan Smartfren Abstract  Download
Mega Hernawan, Cundo Harimurti
 
Vol 2, No 1: Februari 2022 PENGARUH CUSTOMER EXPERIENCE DAN KEPUASAN PELANGGAN PELANGGAN TERHADAP LOYALITAS PELANGGAN SMARTFREN Abstract  PDF
Mega Hernawan, Cundo Harimurti
 
Vol 2, No 4: Agustus 2022 PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA KEDAI WELCOME GINGER DI JAKARTA Abstract  PDF
Casmudi Casmudi, Yayak Heriyanto
 
Vol 2, No 4: Agustus 2022 PENGARUH KREATIVITAS DAN INOVASI TERHADAP KEPUASAN KONSUMEN PADA ROCKET CHICKEN JATIROKEH BREBES JAWA TENGAH Abstract  PDF
Roikhatul Jannah, Nur Fitri Rahmawati
 
Vol 1, No 5: Oktober 2021 THE INFLUENCE OF TIMELINESS AND E-SERVQUAL ON CUSTOMER SATISFACTION WITH THE DELIVERY SERVICE PT. JALUR NUGRAHA EKAKURIR (JNE) EXPRESS (CASE STUDY OF JNE EXPRESS MINDI CUSTOMERS IN NORTH JAKARTA) Abstract  PDF
Putri Anggraini, Ai Netty Sumidartiny
 
Vol 1, No 6: Desember 2021 Pengaruh Kualitas Produk Dan Kualitas Pelayanan Terhadap Kepuasan Konsumen (Studi Pada the Body Shop Botani Square Mall Bogor) Abstract  Download
Laras Nur Aini, Nidaul Izzah
 
Vol 2, No 5: Oktober 2022 Pengaruh Harga Kualitas Pelayanan Paket Data Indosat Ooredoo Terhadap Kepuasan Pelanggan Di PT. Multi Media Selular Jakarta Timur Abstract  PDF
Catharina Frisca Apriliana Aini Catharina Frisca Apriliana Aini, Abdul Gofur Abdul Gofur
 
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