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Vol 18, No 3: December 2021 - SPECIAL ISSUE Quality of Service to Customer Satisfaction at Cafe Kofi Sawangan Depok Abstract  PDF
Amelia Azura Diva, Benny Osta Nababan, Septa Riadi
 
Vol 20, No 1: March 2023 The Impact of Service Quality and Brand Image Through Passenger Satisfaction During New Normal Pandemic Covid -19 Abstract  PDF
Yulianti Keke, Honny Fiva Akira, Abel Abel, Teddy Hardiand, Yuliantini Yuliantini, Abdul Ghafar, Ika Utami Yulihapsari
 
Vol 21, No 2: September 2024 The Impact of Brand Image, Service Quality, and Reputation Performance Score on The Purchase Decision: The Role of Customer Engagement Abstract  PDF
Lalu Aswadi Jaya, Parlagutan Silitonga, Sigit Dani Nugroho, Victor T. Reyes
 
Vol 13, No 1: march 2016 ANALISIS PENGARUH BAURAN PRODUK TERHADAP MOTIVASI KUNJUNGAN WISATAWAN (STUDI KASUS MUSEUM TEKSTIL, JAKARTA) Abstract  PDF
Rustini Rustini
 
Vol 13, No 2: september 2016 PENGARUH KUALITAS PELAYANAN DAN NILAI PELANGGAN TERHADAP TINGKAT KEPUASAN MAHASISWA (STUDI KASUS DI UNIVERSITAS AZZAHRA JAKARTA) Abstract  PDF
Asep Candra Hidayat
 
Vol 13, No 1: march 2016 PENGARUH STRATEGI PEMASARAN DAN PELAYANAN PERGURUAN TINGGI TERHADAP KEPUASAN PELANGGAN PROGRAM UNGGULAN STRATA SATU (S1) SEKOLAH TINGGI ILMU ADMINISTRASI MANDALA INDONESIA (STIAMI) Abstract  PDF
Suparman Suparman
 
Vol 21, No 1: Maret 2024 Increasing Gojek Customer Satisfaction through Improving Service Quality, Price Perception, and Promotions Abstract  PDF
Galih Priambodo, Bonifasius MH Nainggolan
 
Vol 13, No 1: march 2016 PENGARUH STRATEGI PEMASARAN TERHADAP KEPUASAN WISATAWAN MELALUI KUALITAS PELAYANAN (STUDI KASUS OBYEK WISATA KEPULAUAN SERIBU) Abstract  PDF
Sukarni Novita Sari
 
Vol 20, No 1: March 2023 Analysis of the Relationship Between E-Learning Service Quality and Student Trust, Student Satisfaction, and Student Loyalty Abstract  PDF
Dodi Ria Atmaja, Heldina Marta br Sagala
 
Vol 20, No 1: March 2023 Analysis of Retreatment Intention Influenced Quality of Service, Patient Trust, Healthy Culture, Dimediation of Patient Satisfaction at Betawi Hospital, North Jakarta Abstract  PDF
Moehammad Unggul Januarko, Nia Puspita Hapsari, Irwan Sofwan
 
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